People & Culture Coordinator

AccorHotel•New York, NY

1d•$29 - $32

About The Position

Where Culture, Care, and Art de Vivre Meet At Sofitel, luxury is more than a standard—it’s a feeling. As a People & Culture Coordinator, you will help bring the Sofitel spirit to life by shaping an elevated, welcoming, and thoughtfully curated colleague experience. This role is ideal for an early-career professional with a passion for people, hospitality, and culture, who is eager to grow within a refined yet modern luxury environment. Working closely with People & Culture leadership, you will support initiatives across recruitment, onboarding, colleague engagement, benefits, and compliance. You will be a trusted point of contact for colleagues, ensuring every interaction reflects Sofitel’s values of elegance, warmth, discretion, and genuine care. This position will pay between $29-31.50/hour.

Requirements

Diploma or degree in Human Resources, Hospitality Management, or a related field.
1–2 years of experience in HR, hospitality, or a service-oriented administrative role (internships and hotel experience welcomed).
A genuine passion for luxury hospitality and colleague experience.
Strong organizational skills with a refined attention to detail.
Polished interpersonal and written communication skills.
The ability to handle sensitive information with discretion and professionalism.
A collaborative, culturally aware mindset with confidence working across diverse teams.
Flexibility and adaptability in a dynamic, service-driven environment.

Nice To Haves

Multilingual abilities are a strong asset (English required; Spanish and Chinese highly desirable).

Responsibilities

Support thoughtfully curated colleague engagement initiatives, celebrations, and recognition programs that reflect Sofitel’s art de vivre.
Maintain the People & Culture event calendar, ensuring timely execution of holidays, cultural moments, and diversity-focused programming.
Assist with internal recognition programs such as Heartist of the Month, including nominations, tracking, communications, and presentation materials.
Ensure colleague-facing People & Culture communications and boards are current, polished, and aligned with Sofitel brand standards.
Support recruitment activities and applicant tracking systems, ensuring a seamless, elegant, and professional candidate experience.
Coordinate onboarding and integration plans for new hires, with particular attention to leadership and early-career talent.
Ensure all pre-employment and new hire documentation is completed accurately, confidentially, and in a timely manner.
Coordinate union job postings and required correspondence with care, precision, and compliance.
Help deliver a warm, refined onboarding experience that makes new colleagues feel welcomed, prepared, and inspired.
Support orientation sessions alongside People & Culture leadership.
Maintain accurate, organized, and confidential colleague files in accordance with Sofitel and legal standards.
Serve as an approachable and knowledgeable resource for colleagues seeking guidance on benefits, policies, and People & Culture programs.
Support benefits enrollment, life events, and coverage changes with empathy and attention to detail.
Assist with leave of absence documentation and agency submissions.
Maintain clear, accessible benefits and policy resources for colleagues.
Support daily People & Culture operations, including reporting, correspondence, data entry, and documentation.
Maintain HR systems and colleague records with exceptional accuracy, discretion, and organization.
Assist with job description updates and organizational documentation.
Create colleague name badges and identification in line with Sofitel presentation standards.
Support workplace health, safety, and wellbeing initiatives, ensuring compliance with local regulations and Sofitel standards.
Participate in safety trainings, fire drills, and emergency preparedness programs.
Assist with tracking safety training and compliance documentation in partnership with Security leadership.