People & Culture Coordinator

Four Seasons Hotels and ResortsNew York, NY
1d$31 - $34Onsite

About The Position

The People & Culture Coordinator plays a key role in supporting the daily operations of the People & Culture department and ensuring a positive, well‑informed workplace experience for all employees. This position manages a wide range of office administration duties to keep the department running smoothly and serves as the first point of contact for employees seeking information, assistance, or guidance. In this role, you will oversee the creation, maintenance, and continual refresh of all employee‑facing communication channels, including digital displays, TVs, flyers, posters, and recurring recognition materials such as Employee of the Month. You will ensure that all messaging is accurate, engaging, visually consistent, and aligned with company standards; contributing to a workplace environment that feels connected, supported, and celebrated. As a member of the People & Culture team, you will deliver timely and high‑quality support to employees across the hotel while helping uphold the culture and service excellence that Four Seasons is known for.

Requirements

  • Strong interpersonal skills coupled with excellent communication
  • Exceptional organization and detail orientation, with an unmatched ability to manage multiple priorities
  • Comfortable working in a fast-paced environment in a service-focused culture
  • Ability to interact effectively with all levels of management and staff
  • Ability to work independently, take initiative and use good judgment
  • Verbal and written command of the English language and preferably bi-lingual in Spanish
  • 1-2 years of administrative experience, preferably within People & Culture / Human Resources

Nice To Haves

  • Previous hotel experience strongly preferred

Responsibilities

  • Serve as the first point of contact for employees and job applicants, providing a welcoming, approachable, and professional presence while ensuring all inquiries are addressed promptly and accurately.
  • Coordinate and execute the full onboarding experience for all new hires, including preparing documentation, scheduling orientation, facilitating Day 1 processes, and ensuring a smooth transition into Four Seasons.
  • Support the People & Culture team with daily operational tasks, maintaining organized workflows and assisting with communication, scheduling, and general administrative needs.
  • Maintain accurate and confidential employee records within Workday and other HR systems, ensuring data integrity, compliance, and timely updates related to lifecycle activities.
  • Assist with recruitment efforts, including posting job openings, managing applicant flow, coordinating interviews, and communicating with candidates throughout the hiring process.
  • Contribute to the planning and execution of employee engagement initiatives and events, such as recognition programs, celebrations, and cultural activities that enhance the employee experience.
  • Prepare and run routine HR reports, support audits, and manage administrative duties to ensure the department operates efficiently and aligns with company policies and standards.

Benefits

  • Competitive salary and a comprehensive benefits package
  • Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary employee meals
  • Paid holidays, vacation, and sick days
  • Culinary, retail and wellness experiences at special rates
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