People & Culture Coaching and Facilitation Senior Specialist, National Leadership Development

BDO USA•Chicago, IL

2h•Hybrid

About The Position

The People & Culture Coaching and Senior Facilitation Specialist, National Leadership Development role is responsible for facilitating virtual and in-person learning experiences to support key firm and business line initiatives. The Coaching and Facilitation Senior Specialist provides strong leadership and classroom presence for the delivery of National Leadership Development and specialized team development programs. This role works with other internal and external resources as needed to implement holistic solutions for all leaders to effectively develop their skills and capabilities. The Coaching and Facilitation Senior Specialist navigates group discussions, 1:1 coaching and content presentation with great adaptability, poise, and ease, providing the most engaging and impactful experience possible for participants in National Leadership Development programs. They are also a dedicated resource for BDO’s Exceptional & Engaged Leaders premiere milestone programs, leading a cohort of senior leaders through a highly immersive, year-long cohort-based leadership development experience including in-person and virtual workshops and an extensive roster of internal coaching clients.

Requirements

Bachelor’s degree
Three (3) or more years of experience in virtual and/or in-person facilitation
Experience in leadership development and coaching
Experience presenting to large audiences
Experience troubleshooting and navigating technical issues quickly to preserve the learning experience
Experience facilitating meetings and/or learning events in both face-to-face and virtual environments
Experience using facilitation methods and techniques to keep participants engaged during learning events
Experience in creating positive learning climates/environments
Knowledge of types and applications of instructional methods and techniques such as discussion, self-directed learning, role playing, lecture, action learning, demonstration, and/or exercise
ICF credential OR 60 hours of training and certification through a credible coach training organization, plus 100+ hours of coaching experience
Proficiency in Microsoft Office Suite
Advanced proficiency in Word, Excel, and PowerPoint
Excellent verbal and written communication skills
Ability to creatively think outside the box
Works harmoniously and effectively with others as part of a team
Strong customer service attitude
Strong time management and organizational skills
Ability to work independently on a virtual team
Excellent strategic and critical thinking skills
Professional, direct, and confident demeanor
Ability to work with all levels of firm personnel to drive results
Ability to balance and prioritize multiple responsibilities
Thrives under pressure and enjoys a fast-paced environment
Knowledgeable of/familiarity with continuing professional education
Ability to travel approximately 10% of the year or more, as needed

Nice To Haves

Major in Human Resources, Leadership Development, or Organizational Development
Experience in a professional services firm
Experience formulating and implementing training/performance improvement strategies, methodologies, and procedures for standardization and delivery throughout a large organization
Experience supporting the logistical tasks associated with planning meetings or learning events
Experience aligning delivery methods and media for training and/or learning events to the desired learning or behavioral outcomes
Experience with utilizing learning assets such as role plays, self-assessments, training manuals, job aids, and visual aids that align to a desired learning or behavioral outcome
Experience in eliciting and using knowledge and information from subject matter experts and business partners to support and/or enhance learning
ICF ACC+ certification in professional coaching
CliftonStrengths Global Coach Certification
Zenger Folkman Extraordinary Leader 360 Certification
Experience with SharePoint

Responsibilities

Conducts expert facilitation of programs designed to build core leadership skills and competencies in all BDO employees and Principals, both in-person and virtually
Reviews and provides feedback on instructor-led training documentation and materials, including instructor materials, student handouts, student exercises, presentation materials and end user guides
Supports Train-the-Trainer preparation calls, as needed
Contributes ideas on ways National Leadership Development can make firm leadership development programs and resources engaging and applicable to the needs of the firm’s professionals
Develops and maintains strong relationships with representatives of various business lines, as needed
Partners closely with internal resources to ensure requirements for Continuing Professional Education are met
Provides input on the launch of scalable leadership development initiatives impacting all business lines, as needed
Partners with business leaders and People & Culture colleagues to identify key skill gaps, aligning facilitation and approach to 1:1 and group coaching with individual, team and/or organizational goals
Contributes to the design and facilitation of cross-functional coaching programs, supporting talent mobility and performance growth across diverse practice areas
Facilitates focus group discussions, participates in training needs assessments with Curriculum team and delivers assessment findings with actionable insights for senior leadership and teams
Acts as resource for individualized and group leadership coaching for leaders at all levels, leveraging tools like CliftonStrengths and 360 assessments to drive self-awareness, performance improvement, and long-term development planning
Other duties, as required

Benefits

flexibility and opportunities for advancement
culture centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world
Employee Stock Ownership Plan (ESOP)
comprehensive compensation and Total Rewards benefits offerings
annual allocation to the ESOP is fully funded by BDO through investments in company stock
chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions
Welcoming diverse perspectives and understanding the experience of our professionals and clients
Empowering team members to explore their full potential
Talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
Focus on resilience and sustainability to positively impact our people, clients, and communities
BDO Total Rewards