People & Culture Admin
About The Position
About ShipMonk ShipMonk isn't just a 3PL; we're a growth partner for merchants . We provide cutting- edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant - first mindset. Why ShipMonk? We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants. ● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing : We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises. ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay. Our Core Values Our values are the heart of our culture. We're looking for individuals who embody these principles every day. ● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business. ● Own it: We take ownership of our work, our mistakes, and our successes. ● People make ShipMonk: We believe in our team and invest in our people. ● Change the score: We challenge the status quo, constantly innovating and improving. ● Get sht done: We're a fast-paced, high-growth company that values action and results. Operations Administrative Assistant Position Summary We are seeking a detail-oriented and proactive Operations Administrative Assistant to support daily human resources operations in a dynamic warehouse environment. This role is essential in ensuring a smooth onboarding experience, maintaining accurate employee records, and assisting in compliance and engagement initiatives.
Responsibilities
- Prepare materials and supplies for hourly new hire orientation sessions.
- Conduct warehouse tours for candidates during the interview process to provide insight into operations.
- Print and distribute new hire badges and OP (OpenPath) cards.
- Upload attendance and behavioral feedback forms to individual employee profiles.
- Use UKG (or other HRIS) for reporting, attendance tracking, and roster management.
- Assign attendance points for No Call/No Show (NCNS), Voluntary Time Off (VTO), and missed punches in line with attendance policy.
- Perform regular roster scrubs to ensure accuracy of scheduling and employee data.
- Assist in planning and executing employee engagement activities, including logistics, setup, and communications.
- Send JA (Job Abandonment) notifications following established HR protocols.
- Sort, send, and direct incoming mail to the appropriate departments or personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
