People Benefit Specialist

Evermore Orlando ResortLake Buena Vista, FL

About The Position

Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort, the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort. Evermore Orlando Resort is an expansive and technically complex property spanning 1,100 acres with multiple operational components. The resort integrates resort-owned vacation rental homes, large-scale water features, and extensive recreational infrastructure. The eight-acre Evermore Bay lagoon includes advanced water treatment, circulation, and safety systems that require continuous monitoring. Two championship golf courses, numerous pools, water sports facilities, and a wide range of amenities, including pickleball courts, event spaces, and dining venues, further enhance the offerings. This diverse environment demands sophisticated engineering oversight to ensure optimal performance, safety, and reliability across all systems. If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Requirements

  • College degree or equivalent work experience preferred in Human Resources benefit administration required.
  • Must have excellent verbal and written communication skills in English.
  • Knowledge and experience with UKG system (UltiPro & Kronos) human resources information system.
  • Excellent interpersonal, customer service skills, organizational skills and attention to detail.
  • Working understanding of human resource principles, practices, and procedures.
  • Excellent time management skills with a proven ability to meet deadlines and problem-solving skills.
  • Proficient in Google Business, Microsoft Office Suite, or similar software.
  • Self-starter that can work independently with minimal supervision.
  • Able to safely lift, pull and push up to 15 pounds.
  • Able to stand, walk, stoop, kneel, bend, and reach periodically.
  • Able to sit and use the computer for hours at a time.
  • Subject to environmental conditions, work activities can occur inside and outside.
  • Visually look at a computer for extended periods.
  • Repetitive hand motions, such as typing.

Nice To Haves

  • Bilingual in Spanish a plus

Responsibilities

  • Onboarding new hires to all benefits portals. Maintain address changes, life changing events, pay increases and terminations.
  • Tracks and communicates with Team Members regarding eligibility benefits and enrollment information for benefits
  • Upload all information in UKG PRO(HRIS), ensure payroll deductions are accurate, run monthly reporting.
  • Communicates with payroll regarding Team Members health insurance arrears balances.
  • Conduct new hire benefit orientation weekly and monthly benefit information sessions.
  • Process & track Team Members terminations and changes in UKG Pro and other platforms.
  • Performs audits and reconciles on a biweekly basis; benefits in UKG, Unum and HRConnect.
  • Manage yearly Open Enrollment sessions, organizing sessions, ensuring massive communication and participation are met within deadlines.
  • Act as main point of contact for all benefits inquiries, including internal policies and programs.
  • Ensure compliance with related laws, rules, and regulations, such as HIPAA, billing compliance, and safety policies.
  • Create emails, flyers, and other ways of communication for benefits information distribution to Team Members.
  • Runs reports and tracks biannually status eligibility for Team Members benefits.
  • Audit monthly invoices, tracks discrepancy and process invoice with accounts payable for payment
  • Track and update 401K contribution and loan payments amounts in UKG.
  • Maintains Team Member documentation into appropriate files (benefits folder, WC binder, invoices, etc.)
  • Processes worker’s compensation injuries in the platform system (IRM) and ensures reporting occurs on a timely manner.
  • Reviews and communicates return-to-work releases with management.
  • Completes electronic wage statements for time lost cases.
  • Maintains OSHA 300 log.
  • Update and monitor our 3rd party program which reports Team Members who have updates to their driver’s license.
  • Participates in the monthly safety committee meetings.
  • Administers FMLA and Team Member leave following policies & regulations.
  • Processes documentation, completes paperwork, monitors leave and return dates.
  • Track and communicate with Team Members regarding their leave eligibility, time of leave and return to work. (STD & LTD)
  • Reviews and communicates return-to-work releases with management.
  • Track arrears benefits payments and communicates with payroll during leave of absence.
  • Understands law requirements for HIPPA, leaves of absence and accommodations of the American Disability Act.
  • Assists Team Members with UKG questions, password resets etc.
  • Represent the People and Culture team in a professional manner.
  • In collaboration with PC Team, plan, coordinate and facilitate Team Member relations events including but not limited to: Team Member of the Month, Leader of the Quarter, End of Season Parties, Annual All Team Member Meetings, Team Member Appreciation Lunches, Summer Picnics, and Holiday Parties.
  • Practice excellent telephone etiquette (smile in the voice, be alert, courteous, and helpful to our internal guests).
  • Maintain the highest level of confidentiality on Team Member/PC issues & guest relations.
  • The ability to work various shifts or days of the week according to business needs, including weekends and holidays.
  • Support other departments whenever possible through direct and indirect support.
  • Performs customer service functions by answering Team Member requests and questions.
  • Makes photocopies; emails, scans, and emails documents; and performs other clerical functions.
  • Files assigned documents into appropriate Team Member files (Worker’s compensation, leaves of absence, benefits related.)
  • Provides administrative support when required.
  • Performs other related duties as assigned.

Benefits

  • FREE Life Insurance
  • FREE Short-Term Disability
  • FREE Long-Term Disability
  • affordable health benefits, including Medical, Dental, and Vision coverage for your dependents
  • 401K with employer match
  • robust paid time off policy
  • parental and grandparent leave
  • family and pet bereavement leave
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