People and Culture Officer, Workday Functional Analyst

Open Society Foundations • New York, NY

3d

About The Position

The P&C Systems team is part of the P&C Operations and Systems team, which is responsible for managing, optimizing, and enhancing the P&C systems ecosystem. The team collaborates cross-functionally within P&C and the organizations to identify and resolve stakeholder needs through an optimized solution.

Requirements

• Essential: University degree or equivalent experience and Workday Certification
• At least 7 years’ Workday experience
• Proven experience in hands-on configuration across multiple Workday Functional Areas to meet evolving business needs
• Effectively work independently, with efficiency in a fast-paced environment, troubleshoot and follow initiatives through to completion, with strict deadlines and without loss of attention to detail
• Familiar with the Workday bi-annual release process
• Strong working knowledge of multiple P&C systems, specifically Workday core HCM, Recruitment and Talent modules
• Strong analytical capabilities and knowledge of the use of metrics, with advanced Excel skills
• Have excellent attention to detail
• Ability to work and manage external vendors
• Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity, and integrity
• Strong written, verbal, organizational, analytical, and interpersonal skills; exercise good listening and communication skills with sensitivity to cultural communication differences
• Effectively work as a team member, with an important level of initiative, self-motivation, and ability to meet goals
• Pleasant, diplomatic manner and disposition in interacting with colleagues and the public, showing discretion and ability to handle confidential issues
• Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice
• Commitment to listening and working with humility; ways of working that are respectful to all people and that support space and voice for all diverse perspectives in our workplace
• An excellent knowledge of English

Nice To Haves

• Desirable: Professional qualification in Human Resources.
• Having multiple Workday certifications
• Certified implementer of any other SaaS modules
• Knowledge of other languages would be an asset

Responsibilities

• Responsible for continuously monitoring Workday data, security, and process integrity across the P&C system ecosystem, partnering with the Employee Support Centre (ESC) to ensure effective system maintenance and issue resolution.
• Accountable for ensuring that the data in the P&C ecosystem complies with OSF requirements for specific countries, e.g. GDPR
• Responsible for managing partnerships with external vendors, providing system support, and ensuring that the agreed SLAs are met.
• Drive the solutions for issues for core HCM (Human Capital Management) and other Workday functionalities with OSF’s Workday support provider, ensuring timely resolution.
• Articulate requirements from stakeholders, conduct feasibility analysis and ensure the project steps are documented before initiating the solution process.
• Accountable for troubleshooting Workday issues and integrations with other systems per agreed SLAs in collaboration with stakeholders.
• Accountable for conducting and leading in-depth testing for configurations and updates in Workday under the guidance of associate director P&C systems.
• Responsible for executing mass data changes in the workday in collaboration with the P&C teams, ensuring accuracy and data integrity.
• Responsible for driving the change management and communications as appropriate in case of new P&C program or policy implementation impacting the P&C technology and systems.
• Responsible for managing and updating the SOPs, governance controls and other Workday policies in collaboration with IT.
• Accountable for regularly analyzing Workday data integrity in collaboration with the Associate Director Workforce planning, identifying potential gaps or issues, and initiating corrective action.

Benefits

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.
• Excellent benefits and perks to promote well-being and a healthy work-life balance, including:
• Generous time off and flexible work arrangements.
• Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).
• Exceptional retirement savings plan (non-contributory for employees) and life insurance.
• Progressive paid parental leave, reproductive and family planning support, and much more.
• A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level