People and Culture Generalist

Fuku HQ

2h•$90,000•Remote

About The Position

As the People & Culture Generalist at Fuku, you’ll be at the center of everything that makes our team run smoothly. This role is equal parts builder, problem-solver, and partner; supporting day-to-day needs while helping lay the foundation for scalable, people-first operations. You’ll contribute across hiring, onboarding, offboarding, HRIS management, payroll, compliance, and employee experience initiatives, ensuring our processes are not only efficient but also rooted in Fuku’s values. Reporting directly to and working hand-in-hand with the VP, People, you’ll operate as a true partner, dividing and conquering priorities, learning from one another, and growing the People function together. This role is designed for someone who wants both ownership and collaboration. You’ll take the lead in key operational areas like payroll and HRIS, while also partnering closely on employee relations, engagement initiatives, performance cycles, and manager support. Together, we show up as strong, aligned partners to the business, focused on equipping our leaders to create a supportive, high-performing work environment across all restaurant units and HQ functions. You’ll play a key role in maintaining and evolving the systems that support our team, including hiring, onboarding, compliance, and data integrity. As we scale, you won’t just execute processes, you’ll help improve them. This is a great opportunity for someone who enjoys being hands-on, takes pride in execution, values collaboration, and wants to grow their experience in a supportive, hospitality-driven environment where their voice and ideas matter. Preference will be given to candidates located in the United States within the Central (CDT) or Eastern (EST) time zones to support effective team collaboration. Work Location: This is a remote role open to candidates based anywhere in the United States. To support effective collaboration with our restaurant teams, preference will be given to candidates located in the Central (CDT) or Eastern (EST) time zones, with a strong preference for those based in Florida, Georgia, or neighboring Southeastern states who can occasionally travel to restaurant locations or support in-person needs as required. Salary: $90,000 annual salary + 15% bonus potential

Requirements

You bring at least 3 years of experience in HR or People Operations, ideally within a fast-paced, hospitality, restaurant, or multi-unit environment where operational excellence is key
You are highly organized, reliable, and take full ownership of execution with a strong attention to detail and a commitment to accuracy
You have hands-on experience with HRIS platforms (Rippling is a plus), payroll processing, and employment documentation, and you know how to keep systems running cleanly and efficiently
You thrive in a role that touches both frontline teams and HQ functions, and you understand how to meet the unique needs of each
You are a clear, confident communicator who can explain processes simply, solve problems calmly, and represent the People function with professionalism and care
You recognize that every interaction matters and bring a thoughtful approach to the candidate and employee experience, knowing that how we show up in the small moments reflects who we are as a company

Nice To Haves

Bonus if you’ve owned benefits or have benefits administration experience and want to help inform our benefits philosophy

Responsibilities

Own and process end-to-end payroll with accuracy and timeliness
Administer benefits programs, including 401(k) coordination and audit support
Partner with external vendors to ensure compliance and smooth execution
Serve as the primary point of contact for payroll and benefits inquiries
Own and optimize our HRIS (Rippling), ensuring data integrity and system reliability
Execute employee lifecycle workflows, including onboarding, offboarding, status changes, and check-ins
Maintain audit-ready employee records and documentation
Identify and implement system improvements to streamline processes
Maintain working knowledge of federal, state, and local employment regulations
Support audits, documentation tracking, labor law postings, and policy updates
Ensure required trainings and compliance deliverables are completed and tracked
Execute and track 30/60/90-day check-ins and performance cycles through our HRIS
Support feedback processes, documentation, and communication workflows
Assist in preparing resources for onboarding, offboarding, and recognition
Partner with the VP, People on employee relations matters
Support documentation, investigation follow-up, and process execution
Help triage incoming issues and ensure timely, thoughtful resolution
Serve as a trusted resource for restaurant managers and HQ leaders
Respond to team member questions with clarity and care
Contribute ideas to improve engagement, recognition, communication, and team clarity
Surface patterns, insights, and opportunities to strengthen the employee experience