People and Culture Coordinator | HOTEL DU PONT | Wilmington, DE

PM New•Wilmington, DE

28d•Onsite

About The Position

You understand that people are the heart of hospitality. You’re passionate about creating an environment where associates feel supported, appreciated, and empowered to do their best work. At HOTEL DU PONT, you’ll play a meaningful role in shaping the culture and experience of a team that continues to define a century-old legacy of excellence. Support with care. Engage with purpose. Be part of the relaunch of an icon.

Requirements

1–2 years of Human Resources or administrative experience, preferably in hospitality
Strong organizational, communication, and time management skills with meticulous attention to detail
Proficiency in Microsoft Office Suite; experience with HRIS systems (UKG) preferred
Professional and approachable demeanor with the ability to handle confidential information
Creative, resourceful, and adaptable with a passion for people and service
Ability to multitask in a fast-paced environment while meeting tight deadlines
Strong problem-solving and interpersonal skills with a collaborative mindset
Flexible schedule, including availability for early mornings, evenings, weekends, or holidays as needed
Ability to stand or walk for extended periods when supporting hotel events or orientation sessions
Fluency in English (reading, writing, and verbal communication) required

Responsibilities

Serve as the first point of contact for associate inquiries with professionalism, warmth, and confidentiality
Assist with the execution of engagement initiatives, celebrations, recognition programs, and community partnerships
Help organize monthly birthdays, anniversaries, and appreciation events to enhance workplace culture
Partner with the Director of People & Culture to continuously improve the associate experience
Maintain personnel records and digital files in compliance with company and legal standards
Prepare departmental correspondence, forms, and internal communications
Coordinate candidate scheduling, pre-employment documentation, and onboarding logistics
Support the creation of offer letters, welcome packets, and Day One orientation materials
Maintain applicant tracking and recruitment reporting within HR systems
Perform additional duties as assigned to support the department’s success