People Advisor - US

Perk•Chicago, IL

1d•Hybrid

About The Position

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Visit www.perk.com to learn more. We’re scaling rapidly across the US and Europe, and our global team of nearly 2,000 colleagues continues to grow rapidly. As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That’s where you come in. We’re building a new team within People, and are looking for a People Advisor to manage day-to-day casework across performance, conduct, and policy-related issues. This role executes early flags, probation cases, attendance concerns, policy guidance, and formal PIPs. It is responsible for maintaining accurate and compliant documentation, providing high-quality support to managers, and ensuring consistent application of Perk people policies across the globe. We are hiring in London, Barcelona, and Chicago or Boston. If you thrive in fast-paced environments, have experience handling multiple ER cases on a global remit, and want to make a meaningful impact on people and performance, we’d love to meet you.

Requirements

You must have demonstrable experience and knowledge of employee relations processes and in at least two of our largest locations (Spain, UK, Boston, or Chicago).
Strong experience managing multiple ER cases, particularly with performance and conduct cases.
Ability to organise, document, and track ER matters with accuracy.
Strong judgement and ability to follow structured case processes as well as act on sound judgement when alternative approaches are required.
High attention to detail.

Responsibilities

Reinforce leader-led decisions by co-piloting on ER cases with managers on case approach and each step of ER case management.
Own day-to-day casework, including Performance management, probation, attendance, behavioural concerns, and policy queries.
Ensure compliance and maintain accurate and complete documentation for each case.
Provide data insights and highlight trends or early flags to ensure early intervention can be delivered.
Ensure efficiency in case management and minimise case timelines from open to resolution as appropriate.
Partner across the People Team and wider business to ensure smooth alignment and delivery of ER cases.

Benefits

Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays
Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan
Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date
Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans
Plan for your future with our 401(k) plan with company matching contributions
Care for your furry friends through partner discounts on pet insurance
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Focus on your family with 12-16 weeks’ paid parental leave
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
Broaden your horizons with up to 20 "Work from Anywhere" days per year
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
Let us help you move to one of our hubs with relocation support