Pension Coordinator (Hartford, CT)

CVS Health

4d • $17 - $31 • Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Pension Coordinator will be responsible for providing accurate and timely support to internal and external Large Case Pensions customers working independently within prescribed policies, procedures and service metrics for routine questions, data changes, payment stop and reissue. Additional responsibilities will include scanning and electronically documenting management functions. Hybrid Work Model The Pension Coordinator is required to report to the office every Tuesday, Wednesday, Thursday. Schedule: Monday-Friday 7:30am-4:00pm EST.

Requirements

• Knowledge Of: Phone etiquette, 1 yr customer service, Microsoft Office products.
• Skill In: Strong organization skills, attention to detail and accuracy.
• Ability To: Work effectively in a team environment and adapt to changing priorities, be responsible and reliable. Strong written and oral communication skills.

Nice To Haves

• Knowledge Of: Call Center and file management experience, knowledge or experience in pensions, bilingual language.
• Skill In: Strong organizational skills, attention to detail and accuracy, strong Excel and Word skills.

Responsibilities

• providing accurate and timely support to internal and external Large Case Pensions customers working independently within prescribed policies, procedures and service metrics for routine questions, data changes, payment stop and reissue.
• scanning and electronically documenting management functions.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED