Pension and Benefits Analyst

TC Energy•Houston, TX

33d•Hybrid

About The Position

Determined, imaginative, curious-if these are some of the ways you describe yourself, we want to learn more about you! At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability. The Opportunity Reporting to the Team Lead, US Pension & Benefits, you will be responsible for supporting the execution of TC Energy's benefits and retirement programs for US employees. This role will work in collaboration with vendors, consultants, and company personnel at all levels. The successful candidate will work closely with all members of the team. What you'll do Perform regular administrative activities relating to the US benefits and retirement programs provided by TC Energy Assist in the reconciliation and processing of vendor payments, benefit payments and various payroll deductions Respond to questions and requests from employees and third party administrators Provide ongoing support to the US Pension and Benefits team and perform other pension and benefit administration duties as assigned Collaborate with other HR team members on cross-functional projects to improve the efficiency of current and/or new processes and procedures Develop process and/or system improvements Support TC Energy's benefit and retirement programs to ensure adherence to our total rewards philosophy, alignment with market competitive practices and compliance with legislative requirements Support implementation and administration of the day to day requirements of benefit and retirement processes Research current trends and assist with industry benefit and retirement survey requirements Streamline and document current administrative processes Contribute to the development of program measures and metrics, and generating ad hoc reports as required Assist with tracking, quality assurance and data analysis in preparation of the annual benefits enrollment program Establish effective relationships with internal stakeholders and external vendors Assist with responding to employee queries related to our programs, via the ServiceNow case management system Provide additional support to the team as required, such as research, preparation of specialized reports, preparation of annual program documentation and communication materials, preparation of spreadsheets, etc. Participate in ongoing training and learning opportunities, as well as projects or initiatives Serve as point person, in collaboration with Health Services team, on the coordination and execution of on-site Health/Wellness fairs and events

Requirements

A relevant undergraduate degree in business, commerce or human resources
A minimum 4 years of benefits, pension, and/or retirement program experience, ideally in a large, complex, corporate environment
Strong proficiency in Microsoft Office Suite ( Excel, Outlook, PowerPoint, Word) with a desire to learn new skills as required

Nice To Haves

Previous experience in Workday and ServiceNow would be an asset
Solid organizational, attention to detail, and time management skills to ensure that work related activities are completed in an accurate and timely manner
Problem solver with critical thinking skills including an aptitude to adapt to change and thrive in a dynamic and complex organization
Highly motivated to work in an open team environment, employing a collaborative, continuous improvement mindset.
Excellent communication skills, both written and verbal, with the capability to manage information, data and correspondence on multiple levels
Consistently deliver exceptional customer service with an ability to resolve inquiries in an effective and timely manner
Managing competing priorities in a high-paced, deadline-driven environment while being flexible with changing priorities
Strong interpersonal skills with demonstrated ability to work independently and cross-functionally with stakeholders at multiple levels
Exceptional judgement and discretion when dealing with confidential matters and working collaboratively with others

Responsibilities

Perform regular administrative activities relating to the US benefits and retirement programs provided by TC Energy
Assist in the reconciliation and processing of vendor payments, benefit payments and various payroll deductions
Respond to questions and requests from employees and third party administrators
Provide ongoing support to the US Pension and Benefits team and perform other pension and benefit administration duties as assigned
Collaborate with other HR team members on cross-functional projects to improve the efficiency of current and/or new processes and procedures
Develop process and/or system improvements
Support TC Energy's benefit and retirement programs to ensure adherence to our total rewards philosophy, alignment with market competitive practices and compliance with legislative requirements
Support implementation and administration of the day to day requirements of benefit and retirement processes
Research current trends and assist with industry benefit and retirement survey requirements
Streamline and document current administrative processes
Contribute to the development of program measures and metrics, and generating ad hoc reports as required
Assist with tracking, quality assurance and data analysis in preparation of the annual benefits enrollment program
Establish effective relationships with internal stakeholders and external vendors
Assist with responding to employee queries related to our programs, via the ServiceNow case management system
Provide additional support to the team as required, such as research, preparation of specialized reports, preparation of annual program documentation and communication materials, preparation of spreadsheets, etc.
Participate in ongoing training and learning opportunities, as well as projects or initiatives
Serve as point person, in collaboration with Health Services team, on the coordination and execution of on-site Health/Wellness fairs and events