Peer Support - Mobile Resource Services

Caminar•Vallejo, CA

9d•Onsite

About The Position

The Mobile Shower Peer Support Worker plays a vital role in supporting unhoused individuals accessing the mobile shower program. Drawing on lived experience, the Peer Support Worker provides compassionate engagement, fosters trust, and helps connect participants to resources such as housing navigation, mental health services, medical care, and community supports. This role ensures that mobile shower services operate in a safe, welcoming, and dignified manner.

Requirements

Lived experience of homelessness, housing instability, recovery, or behavioral health challenges (required).
Strong commitment to peer values: respect, mutuality, empowerment, and self-determination.
Ability to engage with diverse populations with empathy and cultural humility.
Good communication and interpersonal skills.
Ability to work as part of a team and maintain professional boundaries.
Reliable, flexible, and able to work in an outdoor/mobile environment.
Basic record-keeping and organizational skills.

Nice To Haves

Bilingual skills (preferred).
Valid driver’s license and clean driving record (preferred, may be required depending on program needs)

Responsibilities

Welcome and engage participants in a respectful, nonjudgmental, and trauma-informed way.
Assist with program operations, including sign-in, distributing hygiene supplies, and maintaining cleanliness of the shower units and surrounding area.
Share lived experience as appropriate to build trust, reduce stigma, and encourage participants in their recovery or housing journey.
Provide peer support by listening actively, offering encouragement, and modeling positive coping strategies.
Support participants in connecting to onsite services (housing navigation, healthcare providers, case management, etc.).
Monitor shower schedules and waitlists to ensure fair and efficient access.
De-escalate conflicts or crises in a calm and professional manner, following program protocols.
Maintain accurate records of participant engagement and services provided.
Participate in staff meetings, trainings, and supervision to enhance peer support skills.
Uphold program policies, including confidentiality, safety, and harm-reduction practices