Peer Counselor

University of California San Francisco•San Francisco, CA

2d•$30 - $48

About The Position

The Peer Counselor will be assigned to the Citywide Peer Team. Citywide Case Management is a UCSF/ San Francisco General Hospital (SFGH) Department of Psychiatry outpatient program located at 1263 Mission Street, San Francisco. Its mission is to provide intensive case management services to adults who suffer from severe mental illness, co-occurring substance abuse disorders and many who also have chronic medical issues. Under the supervision of the Vocational Rehabilitation Supervisor, Michelle Swain, the Peer Counselor will provide a range of support services to mentally ill clients including: supports community integration skills; provides individual support; applies personal experience as a consumer of mental health services; serves as a role model of recovery; assist client with seeking outside activities and encourage group participation, advocate for consumers, providing accompaniment when indicated to housing, financial, health and legal resources; manages work time effectively, efficiently and productively; works collaboratively with case managers and Wellness Team to provide first hand perspective of engagement in treatment; acts as a liaison with community programs; uses good problem solving skills; develops activities, programs and resources which support consumers; maintain client’s records and documentation according to California, San Francisco City and County requirements. Other responsibilities involve monitoring milieu, facilitating therapeutic groups, coordinate and/or organized client outings, cultural events, and other tasks related to job. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $29.99 - $48.23 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

Bachelors degree and minimum one year of experience or the equivalent combination of education and experience
Understanding of mental health issues and sensitivity toward mental health clients
Ability to follow oral and written instructions accurately
Ability to work as part of a team, to prioritize and handle multiple tasks and work independently in a high-pressure environment
Skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance
Ability to work with clients and program staff from diverse cultural and social class backgrounds
Solid interpersonal and customer service skills.
Ability to be diplomatic and highly organized.
Ability to remain calm under pressure and apply sound judgement
Able to lift 50lbs and climb stairs
Good problem-solving skills
Knowledge of computers and software including Microsoft Excel and Microsoft Word
Demonstrated excellent attendance and reliability

Nice To Haves

Responsibilities

supports community integration skills
provides individual support
applies personal experience as a consumer of mental health services
serves as a role model of recovery
assist client with seeking outside activities and encourage group participation
advocate for consumers, providing accompaniment when indicated to housing, financial, health and legal resources
manages work time effectively, efficiently and productively
works collaboratively with case managers and Wellness Team to provide first hand perspective of engagement in treatment
acts as a liaison with community programs
uses good problem solving skills
develops activities, programs and resources which support consumers
maintain client’s records and documentation according to California, San Francisco City and County requirements
monitoring milieu
facilitating therapeutic groups
coordinate and/or organized client outings, cultural events, and other tasks related to job