Pediatric Team Coordinator

Seattle Children's•Seattle, WA

13d•$25 - $37

About The Position

Plan and coordinate services for patients and families who need procedure(s) done within the Cancer and Blood disorders center to ensure that each customer encounter is positive, professional and efficient. Duties include: clinic appointment scheduling (i.e. new, return, pre-op, post-op, PASS), diagnostic test scheduling, procedure scheduling under anesthesia, coordinating across services and with interpreters. Complete necessary steps for approval processes (i.e. insurance authorization, legal guardianship). Fulfill OR block requirements to ensure maximum utilization. Additional duties will include just in time needs from families in alignment with organization standards. Will partner and align with Cancer, Hematology, Bone Marrow Transplant, Immunology, and Infusion services.

Requirements

High school diploma or equivalent experience
Knowledge of Medical terminology
Minimum of one (1) year of experience as a Family Service Coordinator or equivalent clinical scheduling, reception/coordinator experience

Nice To Haves

Experience in Hematology/Oncology, familiarity with clinical terminology
Associate’s Degree or at least two (2) years of college coursework in health care or related field
Significant experience working with the general public in a health care/customer service environment

Responsibilities

clinic appointment scheduling (i.e. new, return, pre-op, post-op, PASS)
diagnostic test scheduling
procedure scheduling under anesthesia
coordinating across services and with interpreters
Complete necessary steps for approval processes (i.e. insurance authorization, legal guardianship)
Fulfill OR block requirements to ensure maximum utilization
just in time needs from families in alignment with organization standards
Will partner and align with Cancer, Hematology, Bone Marrow Transplant, Immunology, and Infusion services.