Pediatric Residency Program Administrator

Banner Health•Tucson, AZ

1d•Onsite

About The Position

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you. Join the Department of Pediatrics as a Residency Program Administrator. The Department of Pediatrics is seeking a Residency Program Administrator to join our dynamic and collaborative team. We are a vibrant academic residency program dedicated to training the next generation of pediatricians as expert clinicians, educators, and researchers. Our team operates with a strong sense of shared purpose and mutual respect, valuing the diverse skills and experiences each member contributes. The residency program includes 48 categorical residents and 16 combined Pediatrics/Emergency Medicine residents, supported by a leadership team consisting of the Program Director, four Faculty Associate Directors, and ten Core Faculty members. We are looking for a motivated individual who thrives in dynamic environments and brings a proactive, solutions-oriented mindset—key qualities that contribute to our department’s continued success. If this sounds like the right fit for you, we encourage you to apply! The Residency Program Administrator plays a vital role in supporting the operation of medical education for the residency program for Pediatrics by providing administrative, organizational, and operational support. This individual will work closely with the Program Director, faculty, residents, and other staff members to ensure the program runs efficiently and effectively. The program coordinator will be responsible for coordinating activities of the medical education committee, timely completion of items requested of GME and ACGME, and monitoring work hours to ensure compliance with ACGME and program requirements, onboarding new residents, managing timekeeping and scheduling, supporting the evaluation process, credential verification, and assisting with the overall program setup. The ideal candidate will have experience with Graduate Medical Education (GME). Primary Location: Banner University Medical Center Tucson 1625 N Campbell Ave Schedule: This position is full-time, Monday through Friday, 8am to 5pm Weekends and evening events may require flexibility with work schedule. Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care. POSITION SUMMARY This position facilitates the operations of medical education and supports the activities required for accreditation, recruitment, and effective operation of the medical education program. This position is responsible for organizing and documenting all medical education activities for an assigned program(s). Provides administrative support to program leadership, faculty, residents and department committees as assigned.

Requirements

Must possess knowledge of medical education coordination as normally obtained through the completion of an associate’s degree in business, human relations, related field, or may commensurate with experience gained in a medical residency program or equivalent.
Requires three years of experience in related area.
Must have excellent verbal and written communication skills and must have the ability to organize, prioritize, and multi-task in a fast-paced environment
Requires strong research and organizational abilities.
Must have the ability to guide and lead others.
Requires demonstrated negotiation and persuasion skills.

Nice To Haves

Additional related education and/or experience preferred.
experience with Graduate Medical Education (GME)

Responsibilities

Coordinates the operations of the residency and/or fellowship program including, but not limited to, activities of the medical education committee, timely completion of items requested of GME and ACGME, and monitoring work hours to ensure compliance with ACGME and program requirements.
Serves as the administrative liaison with external regulatory and compliance agencies. Maintains and updates policies and procedures in accordance with program, facility, and organizational policies and procedures, standard professional practices, guidelines and standards as specified by accrediting agencies and related local, state and federal laws and regulations.
Coordinates educational sessions to fulfill program requirements and is a liaison of requirements pertaining to medical records, risk, human resources, and occupational health.
Collects, assembles, and maintains required data for residency and/or fellowship databases. Gathers information to facilitate development of the program's fiscal budget and monitors monthly financial reports for variances.
Maintains knowledge of current accreditation and board requirements for medical students, residents, clerkships, and/or fellowships as required.
Participates in resident recruitment process and coordinates the application process. Ensures communication materials and web site are up-to-date. Reviews and processes all correspondence and applications and assists in scheduling interviews for potential Residents.
Develops and maintains effective working relationships with program directors, staff, faculty and residents/fellows. Serves as a resource to program directors, staff, faculty and residents/fellows. Ensures customer service needs are met. Answer incoming calls and emails in an efficient manner. Provide accurate answers and solutions to customers. Redirect customers to appropriate teams and/or departments as needed.
Internal contacts include physicians, administration, and employees. External customers include various medical education accreditation agencies and federal, state and local regulatory agencies for medical education.