Pediatric Complex Scheduler (Pediatric Specialty Clinics) Casual

University of MN Physicians • Minneapolis, MN

8h • $21 - $31 • Remote

About The Position

Why M Physicians? The Pediatric Discovery Clinic offers a wide range of services to pediatric patients seeking care from any of our 15 sub-specialties. Some of the pediatric sub-specialties we see include; surgery, dermatology, endocrine/diabetes, nephrology, urology, gastroenterology, pulmonology, muscular dystrophy, allergy, solid organ transplant, weight management, and adoption medicine. Many of our clinics are multi-disciplinary, which means we offer multiple specialty services within one clinic appointment. We perform outpatient procedures, pulmonary function testing, lab draws, allergy testing, and other interventions as directed by physicians within the clinic. We offer child-family-life services, which help children to cope and understand the procedures being performed in a child-friendly way. Our teams practice patient and family centered care, partnering with families to ensure they are a partner in the care our patients receive. What you will do as a Complex Scheduler : Responsible for scheduling and coordinating multiple services including but not but limited to appointments, imaging, labs, procedures, surgeries, and treatments Collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered Follows standard processes and workflows to ensure safety and reliability Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers Review and respond to patient messages sent to the Epic in-box or through MyChart

Requirements

• High school diploma or GED
• Two years’ experience, in a healthcare setting/practice completing scheduling and registration of appointments, templating schedules in Epic and providing administrative medical support
• Knowledge of basic medical terminology

Responsibilities

• Responsible for scheduling and coordinating multiple services including but not but limited to appointments, imaging, labs, procedures, surgeries, and treatments
• Collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete
• Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments
• Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered
• Follows standard processes and workflows to ensure safety and reliability
• Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers
• Review and respond to patient messages sent to the Epic in-box or through MyChart

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED