Pediatric Care Coach

Humana

2d • Remote

About The Position

Become a part of our caring community and help us put health first The Care Coach evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. The Care Coach 1 employs a variety of strategies, approaches and techniques to support a member's optimal wellness state by coordinating services & resources. The position reports to the Manager, Care Management. The role identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. Use your skills to make an impact

Requirements

• Bachelor’s degree in Health and Human Services or a related field.
• Minimum of two years’ experience in pediatric and/or early childhood education.
• Demonstrated knowledge of chronic health conditions and common childhood illnesses.
• Proficient in Microsoft Office applications, including Word and Excel.
• Outstanding verbal and written communication skills, with strong interpersonal abilities.
• Proficient in utilizing a range of electronic information systems and software applications.
• Demonstrated commitment to supporting an organization dedicated to the continuous improvement of consumer experiences.

Nice To Haves

• Current Licensed Practical Nurse (LPN) credential.
• South Carolina resident.
• Experience with CGX.
• Experience with early childhood screenings.
• Prior experience working with Medicare and Medicaid recipients.
• Previous experience with electronic case note documentation, including proficiency in documenting within multiple computer applications and systems.
• Experience in health promotion, coaching, and wellness initiatives.
• Knowledge of community health organizations, social service agencies, and additional community resources.

Responsibilities

• evaluates member's needs and requirements
• guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members
• coordinating services & resources
• identifies and resolves barriers that hinder effective care
• continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning

Benefits

• Humana provides medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance and many other opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees