Peak Time Client Relationship Consultant 1 (Banker) - Prineville, OR (19hrs)

U.S. Bank•Prineville, OR

2d•Onsite

About The Position

At U.S. Bank, Client Relationship Consultants build relationships with customers by meeting face to face and engaging them to provide counsel. They are responsible for assessing and attending to customers' banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer's unique goals and needs. Additionally, they originate and close consumer loans, open accounts, and handle branch opening and/or closing duties. This position operates on a specified schedule, working less than 20 hours per week during peak business times in a branch. The role requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, which includes a criminal background and credit check. Failure to meet or maintain NMLS registration requirements may result in rescission of the offer or termination of employment.

Requirements

High school diploma or equivalent
One to three years of customer service experience
One to three years of sales experience
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Subject to the required NMLS registration process, which includes a criminal background and credit check
Ability to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record
Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Nice To Haves

Basic knowledge of retail product philosophy, policy, procedures, documentation and systems
Basic knowledge of all retail products and services
Proven customer service and interpersonal skills
Effective selling and referral skills
Strong mathematical, problem-solving, and negotiation skills
Strong verbal and written communication skills
Experience in the financial services industry

Responsibilities

Build relationships with customers by meeting face to face
Engage customers to provide the best possible counsel
Assess and attend to customers' banking needs
Obtain and process customer and account information
Educate clients on available deposit and loan products and services
Recommend financial solutions based on each customer's unique goals and needs
Originate and close consumer loans
Open accounts
Open and/or close the branch

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension