PCU (Progressive Care Unit) Care Partner FT DAY Shift

Wellstar Health System•Marietta, GA

1d•Onsite

About The Position

The Care Partner is a support care provider who functions under the direction of a Registered Nurse. The primary focus of this role is to promote a positive patient experience by collaborating with the nurse, physician, healthcare team, and other providers to deliver excellent patient care. Responsibilities include assisting with daily living activities, comfort measures, and performing basic patient care functions such as ADL's, ambulation, and vital signs. The Care Partner may also be required to perform approved advanced technical skills, including phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters, depending on the unit's needs. Additionally, the role involves clerical functions like data retrieval, maintaining unit supplies, and transporting supplies and patient medications. This position demands working in a fast-paced environment, requiring multi-tasking abilities and effective communication with the Registered Nurse and ancillary team. The Care Partner must be able to perform under stressful conditions while maintaining a compassionate, respectful, and service-oriented mindset, and be capable of taking direction from various care providers. Organizational skills and excellent communication are essential.

Requirements

Required Minimum Education: Rising Senior in Good Standing
Required Minimum License(s) and Certification(s): Basic Life Support or BLS - Instructor Cert (upon hire)
Required Minimum Skills: Ability to follow detailed directions.
Required Minimum Skills: Strong interpersonal skills.
Required Minimum Skills: Clear verbal and written communication, specifically ability to document.
Required Minimum Skills: Ability to work individually and as part of a team.
Wellstar minimum age of hire is 16.

Nice To Haves

GED Other-Preferred
Other / Certificate Other-Preferred
Nurse Assistant-Preferred
Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program Upon Hire Preferred

Responsibilities

Promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers.
Assist with daily living activities and comfort measures.
Assist other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.
Perform approved advanced technical training skills (may include phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters) as required to support clinical care and depending on the needs of the unit.
Perform clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications.
Work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team.
Perform under stressful conditions with a compassionate, respectful and service mindset.
Take direction from a variety of care providers.
Support an environment of healing or wellness for patients, addressing patient needs and following the plan of care as assigned or instructed by a licensed professional.
Engage the patient and family in compliance with the treatment plan.
Effectively contribute to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum.
Consistently implement all safety interventions to minimize risk in achievement of intended outcomes.
Protect rights and dignity of patient.
Maintain confidentiality adhering to HIPAA regulations and recommended privacy procedures.
Participate in hourly patient rounding.
Answer telephone and call lights promptly, professionally and notify appropriate individual of need for follow-up.
Resolve patient concerns or escalate to the charge nurse if unable to resolve patient concerns.
Proactively offer assistance and comfort measures to patients and families.
Present self in positive and professional manner and show sensitivity to concerns and needs of others.
Provide patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).
Assist RN and other members of health care team with care delivery as assigned.
Assist in direct patient admission.
Monitor data entry for key patient safety information.
Participate in charge reconciliation.
Perform audits as requested.
Support initiatives of the Health care team.
Participate in unit performance improvement initiatives.
Support professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.
Transport unit supplies, patient care supplies, medications and equipment as assigned.
Practice accountability.
Use effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
Use safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).
Communicate completion of assignment/duties to RN or Charge Nurse.
Document completion of patient care in EMR (Electronic Medical Record).
Communicate patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner (real time communication is required).
Use positive and respectful communication with all members of healthcare team, patients and families.
Maintain equipment i.e. blood pressure machines, glucometers, and other patient care equipment.
Sequester, tag, and report improperly working devices to appropriate personnel.
Communicate with patient and update white boards with information.
Act as unit expert regarding patient care documentation tools related to their role in the event of downtime.
Provide a safe environment for the provision of patient care.
Consistently use proper hand hygiene.
Keep patient rooms and unit areas clean and free of clutter.
Follow appropriate PPE/Infection control policies in between patient care and equipment usage.
Reinforce the importance of universal precautions with patient and patients family.
Utilize proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).
Perform environment of care rounds.
Perform other duties as assigned.
Comply with all Wellstar Health System policies, standards of work, and code of conduct.