PCA Case Aide

AgeSpan•Lawrence, MA

1d•$21 - $22•Hybrid

About The Position

About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place! At AgeSpan, you'll find a work environment that combines: A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds. A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions. Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills. A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs. Depending on your role and your hours, we offer Flexible schedule and hybrid work opportunities Competitive salaries Healthcare (medical, dental) 403b Retirement Plan with agency match 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays Social Work Licensing Program License Renewal Paid by agency for RN's and Social Workers And MORE! Position Summary: Provide administrative and other related functions to support the PCA team of RNs and Skills Trainers. Assist PCA staff with interpreting for non-English speaking or limited English speaking consumers on the telephone, in the office or in the consumers' homes.

Requirements

Associates Degree and 1 year relevant work required. High School diploma with significant relevant work experience may be substituted for degree.
Experience in Human Service or medical environment helpful.
Strong computer, organization and time management skills required.
Proficiency in Microsoft Office required; knowledge of databases (SAMS) helpful.
Excellent interpersonal and communication skills a must in this team oriented position.
Must be responsible and have compassion for older people.
Must have valid Driver's License and reliable transportation.

Nice To Haves

Bilingual capacity in Spanish or Khmer strongly preferred.

Responsibilities

Work within the PCA group as a team player.
Data Entry of PCA nursing evaluations and re-evaluations into the statewide Social Assistance Management System (SAMS) database and the PCA database.
Data entry of Prior Authorization approvals into the PCA database.
Conduct Skills Trainer and Nursing case reviews.
Accompany the Nurse or Skills Trainer on consumer home visits to interpret information from English as required for the assessment.
Maintain HIPPA protocols while filing confidential consumer information.
Create work copies for nursing re-evaluations.
Run monthly reports in SAMS and distribute to team members.
Run MassHealth status reports for PCA consumers.
Assist in tracking cases from point of referral through the start of the PCA program.
Complete on-line PT-1 requests for PCA consumers as needed.
Replenish and recycle nurse packet materials.
Mail out Fiscal Intermediary packets with MMIS tracking number attached.
Maintain supplies of labels, envelopes, forms and other supplies.
Assist Program Manager in developing, maintaining and improving systems for efficiency within the PCA program.
Complete other tasks as assigned by the MassHealth Program Manager.