PC Technician

BizTek People, Inc. | APA International Placement Consultants

6d

About The Position

We are seeking a PC Technician to work with one of its clients in Bee Cave. The technician will provide technical support for desktop computers, laptops, and related equipment, ensuring systems operate efficiently and users receive timely assistance.

Requirements

• Associate’s degree in Information Technology, Computer Science, or related field, or equivalent experience
• 1–3 years of desktop support or PC technician experience
• Strong knowledge of Windows operating systems and Microsoft Office applications
• Experience troubleshooting hardware and software issues
• Basic networking knowledge (TCP/IP, DNS, DHCP)
• Strong problem-solving and communication skills
• Ability to provide excellent customer service

Nice To Haves

• CompTIA A+ certification or similar technical certification
• Experience with Active Directory and Microsoft 365 environments
• Experience supporting enterprise IT environments

Responsibilities

• Install, configure, and maintain desktop computers, laptops, printers, and peripheral devices
• Troubleshoot and resolve hardware and software issues for end users
• Provide technical support in person, by phone, or remotely
• Install operating systems, patches, drivers, and software applications
• Diagnose and resolve network connectivity issues including LAN, Wi-Fi, and VPN
• Replace or upgrade hardware components such as memory, hard drives, and power supplies
• Maintain inventory and tracking of IT equipment and assets
• Document support activities, issues, and resolutions in the helpdesk system
• Ensure systems are updated with security patches and antivirus software

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree