PC Tech - Information Technology - South Zanesville - Full Time - 02.23.2026

MVHC•Zanesville, OH

About The Position

MVHC is growing and has an immediate opportunity for a PC Tech to join our Team! Thank you for your interest in Muskingum Valley Health Centers and for considering MVHC as your next career path! At MVHC, we believe it takes a team to help change the face of health care. MVHC serves as a critical healthcare resource to ensure that all members of our community have access to affordable and high-quality health care. Our staff is dedicated, constantly learning, and eager to make a difference in the lives of the thousands of patients we serve each year. We strive to hire those who embrace our mission and values and pride ourselves in developing a team of employees that you can call family. If you want to make a difference and are passionate about what you do, consider MVHC for future employment and a rewarding career! We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, we encourage you to apply. General Summary: Provide excellent user support and customer service on company supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. Provide end user training on computer applications and systems.

Requirements

Associates Degree in Information Systems, Business, Communications, related field or equivalent certificates
One to three years relevant technical experience
Working knowledge of fundamental operations of relevant software, hardware and other equipment (EPIC, Office 365 products, wireless, scanners, printers)
Up to date immunizations as required by MVHC
Good written and oral communication skills
Strong critical thinking skills and accuracy
Knowledge of general office procedures and practices
Attention to detail
Excellent customer service skills

Responsibilities

Provider technical assistance and support for incoming queries and issues related to MVHC workflows, computer systems, software, and hardware.
Respond to queries in person or over the phone
Prepare training manuals
Train computer users for MVHC applications as assigned
Install, modify and repair computer hardware and software
Run diagnostic programs to resolve issues
Install computers and peripherals for use
Follow up with customers to ensure issues have been resolved
Monitor ticketing system for tickets assigned to the queue and process first in first out based on priority and escalate as necessary
Utilize and maintain the helpdesk tracking software
Document internal procedures
Assist with onboarding of new users
Install, test, and configure new workstation, peripheral equipment, and software
Maintain inventory, labeling and documentation of equipment, software, and software licenses as assigned
Creates user accounts for MVHC applications as assigned.
Weekend on-call rotation
Other duties as assigned

Benefits

A comprehensive benefits package including medical, dental, vision, prescription drug, and a health savings account option for those who qualify.
All insurance benefits are available for both employee and family, regardless of what a spouse may be offered through his/her employer.
401k with employer match for those who qualify.
Paid time off plus seven paid holidays per year for those who qualify.
Employer paid life insurance.
Life insurance voluntary benefits.
Employee Assistance Program (EAP).
Educational Assistance Program for those who qualify.
Access to Credit Union.
Wellness program: Ability to earn an insurance premium reduction for those who qualify.
Fitness membership monthly stipend.