PC Repair Technician - FT - N Charleston

Goodwill Industries of Upstate/Midlands South Carolina•North Charleston, SC

About The Position

Builds, repairs, and troubleshoots donated computers and/or peripherals forresale. o Troubleshoots and diagnoses equipment. o Performs hands‐on repair, maintenance, and installation for computers and peripherals. • Assists with inventory management of donated and/or repaired PC's. o Enters and updates inventory data using Microsoft Office 365 Suite. o Follows checklists and procedures. o Prepares timely and reliable inventory reports. o Communicates with Goodwill stores on inventory needs and track sales. o Interacts with the DGR leadership team as needed to transport computer equipment to stores in order to maximize sales. o Effectively communicates and receives pertinent data from DGR leadership in order to develop trend analyses in retail sales. o Maintains daily logs of PC Recycling operations. o Must be available to work weekdays, evenings and weekends (as the schedule dictates). o Provides support for work experience participants (Interns and Externs). o Attends all required staff meetings. o Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor and other regulatory standards. o Performs other job-related tasks as assigned

Requirements

Individual must have knowledge and skills in PC Repair, Troubleshooting, Inventory Control, and effectively interacting with participants and fellow employees.
Required to maintain ability to pass a criminal background check.
Must be able to work within a team environment.
Must have excellent written, oral and presentation skills.
Must be able to travel locally as required.
Must be able to formulate and implement strategies to solve problems.
Must be able to communicate effectively to individuals of various educational and socioeconomic backgrounds.
Must have reliable transportation; maintain a valid driver's license and liability insurance acceptable to Goodwill's insurance carrier.

Responsibilities

Builds, repairs, and troubleshoots donated computers and/or peripherals for resale.
Troubleshoots and diagnoses equipment.
Performs hands‐on repair, maintenance, and installation for computers and peripherals.
Assists with inventory management of donated and/or repaired PC's.
Enters and updates inventory data using Microsoft Office 365 Suite.
Follows checklists and procedures.
Prepares timely and reliable inventory reports.
Communicates with Goodwill stores on inventory needs and track sales.
Interacts with the DGR leadership team as needed to transport computer equipment to stores in order to maximize sales.
Effectively communicates and receives pertinent data from DGR leadership in order to develop trend analyses in retail sales.
Maintains daily logs of PC Recycling operations.
Must be available to work weekdays, evenings and weekends (as the schedule dictates).
Provides support for work experience participants (Interns and Externs).
Attends all required staff meetings.
Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor and other regulatory standards.
Performs other job-related tasks as assigned