PBX, Resort Operator FT

Omni Hotels & Resorts • Hot Springs, VA

1d • Onsite

About The Position

To direct and assist guest and associates with communication needs in accordance with Omni Standards

Requirements

• High school diploma or equivalent.
• Previous experience as a PBX Operator or similar role.
• Excellent customer service and communication skills.
• Able to handle multiple tasks in a fast-paced environment.
• Strong problem-solving skills.
• Must have strong computer skills required, specific experience with hospitality specific computer programs preferred
• Ability to sit for majority of 8-10 hour shift

Responsibilities

• Answer console.
• Direct phone calls to appropriate Personnel.
• Assist all guests and associates.
• Wake-up calls.
• Place and follow up on Synergy orders
• Process incoming and outgoing mail.
• And any other pertinent task assigned by management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED