PBX Operator (Temporary) - Millennium Hilton NY One UN Plaza
About The Position
The Millennium Hilton New York One UN Plaza is looking for a temporary PBX Operator to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We’re within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the East River skylines. Our historic Ambassador Grill and iconic lobby are both official New York City Interior Landmarks. The ideal candidate will have experience in in a similar role, experience using a multi-line phone system, and full availability including nights, weekends, and holidays. As a PBX Operator, you would be responsible for answering and responding to internal and external calls. Specifically, you would be responsible for performing the following tasks to the highest standards:
Requirements
- experience in in a similar role
- experience using a multi-line phone system
- full availability including nights, weekends, and holidays
Responsibilities
- Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
- Provide information and demonstrate knowledge of all hotel facilities and services.
- Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
- Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
- Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.
Benefits
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
