Assistant Director of Sales - Millennium Hilton New York One UN Plaza

Hilton•New York, NY

8d•Onsite

About The Position

The Millennium Hilton New York One UN Plaza is looking for a Assistant Director of Sales to join our team! Our 439-room Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We’re within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Our ideal candidate will be a current Assistant Director of Sales or a tenured Senior Sales Manager with demonstrated leadership oversight in their present role. They should possess a deep understanding of the group sales business, operate with strong commercial savvy, and excel as a multitasker. This individual must be a confident presenter and an effective spokesperson for the department. In addition to leadership responsibilities, the candidate will oversee designated markets based on the hotel’s needs and shifting business priorities. They must be agile in transitioning between markets to support revenue goals and ensure the continued performance and success of the hotel. An Assistant Director of Sales is an extension of the Director of Sales and is responsible for managing a high-value group segment while mentoring select members of the team. Hilton is seeking experienced sales professionals, who want to grow into leadership roles and lead teams of their own. Hilton’s Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton’s “commercial engine” and are essential to Hilton’s ability to drive profitable growth. The primary responsibilities of this position are to support the group sales team at your hotel/complex and support and participate in business strategies that are creative, dynamic and impactful towards achieving your hotels annual budget and crossover targets. As an Assistant Director of Sales, you will individually own and manage a key vertical market for your hotel as well as contribute leadership support to the commercial strategies for the sales team. One of your goals is to support the performance improvement of the sales team by helping them connect strategy and business processes. Business processes should be executed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to support the deployment, team composition, and support the team’s activities that are a "predictive and prescriptive" approach to drive performance. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leader's expectations. Adapt to a changing market. Strategy : Contribute to the hotel’s Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support. Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through expert story telling with prospective and existing customers based on their individual needs. Clear understanding of the competitive marketplace and the current state of the industry within the hotels geographic market. Leadership: Lead segments of daily and weekly business review and sales strategy meetings In collaboration with DOSM/DOS, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis. Contribute to the development of hotel’s sales site visit strategies and approach Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Lead enterprise and hotel level sales initiatives i.e., America’s Week of Engagement, Global Week of Engagement, Sales Accelerators, Team Member Appreciation Week, etc. Support sales team members' activities while they are absent or are remotely based Contribute feedback to performance reviews for all sales managers and sales support Facilitate and lead in a culture that is aligned with Hilton’s DEI and ESG enterprise goals

Requirements

Minimum Education: Bachelor's Degree preferred
Minimum Years of Experience: Four (4) Years of Hotel Sales Experience with consistent track record of achieving annual production goals
Ability to travel on short notice and adaptable to schedule changes
Highly professional presentations and oral and written communication skills

Nice To Haves

Affiliation with professional organizations with a tie to the travel industry
Full-service hotel experience
Proficiency in Delphi FDC

Responsibilities

managing a high-value group segment while mentoring select members of the team
support the group sales team at your hotel/complex and support and participate in business strategies that are creative, dynamic and impactful towards achieving your hotels annual budget and crossover targets
individually own and manage a key vertical market for your hotel as well as contribute leadership support to the commercial strategies for the sales team
support the performance improvement of the sales team by helping them connect strategy and business processes
support the deployment, team composition, and support the team’s activities that are a "predictive and prescriptive" approach to drive performance
Apply strong sales skills to create customer value
Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent
Demonstrate a mastery of the prospecting process
Identify potential customers
Prepare and implement your call strategy
Understand the customer and the business leader's expectations
Adapt to a changing market
Contribute to the hotel’s Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support
Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events
Develop, execute, and communicate a monthly, quarterly, and annual business plan for a designated market
Maintain up to date pipeline of business opportunities that will meet the short- and long-term business objectives for the designated market
Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts
Conduct site inspections through expert story telling with prospective and existing customers based on their individual needs
Lead segments of daily and weekly business review and sales strategy meetings
In collaboration with DOSM/DOS, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis
Contribute to the development of hotel’s sales site visit strategies and approach
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Lead enterprise and hotel level sales initiatives i.e., America’s Week of Engagement, Global Week of Engagement, Sales Accelerators, Team Member Appreciation Week, etc
Support sales team members' activities while they are absent or are remotely based
Contribute feedback to performance reviews for all sales managers and sales support
Facilitate and lead in a culture that is aligned with Hilton’s DEI and ESG enterprise goals

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs