Operator- Evening Every Other Weekend
About The Position
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Requirements
- Must possess a high school diploma or GED
- Must possess computer/PC skills; general word processing and keyboard skills, including PC mouse, are required.
Nice To Haves
- Prefer two years of switchboard experience.
Responsibilities
- The PBX Operator creates an exceptional first impression of Mercy Medical Center in all interactions.
- Answers calls directed to the Mercy Operator from internal and external callers, within 3 rings as described in the customer service protocol.
- Transfer callers to correct destination.
- Take and relay messages for physicians appropriately, including digital and/or alpha paging.
- Monitors alarms, process life safety codes and other emergency plans.
- Provides overhead paging services.
- Assists with the provisioning and replacement of pagers.
- Demonstrate the ability to effectively use department hardware and software.
Benefits
- Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
- 403(b) retirement plan with generous company match and "catch up" provision
- Paid Time Off (PTO) & company paid holidays
- Tuition reimbursement
- Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
- Employer paid Short & Long Term Disability benefits for eligible employees
- Voluntary Benefits
- Discounts on auto & home insurance and Verizon plans
- Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
