PBX Operator - Midland TX Ortho Group-MTOG
About The Position
Performs the essential duties and responsibilities and the primary functions of a PBX Operator. This position will professionally and courteously answers all PBX calls and directs all coals to the proper location. Arrives at work on time as scheduled and properly clocks in and out as required by Midland Health policy. This position maintains a professional relationship with patients and staff of WTO, responds courteously and respectfully, exhibits acceptable interpersonal skills when dealing with patients, visitors and other staff, completes annual education and other required training in services and speaks clearly and concisely.
Requirements
- High School diploma or equivalency required
- Excellent verbal and communication skills
Nice To Haves
- Fluent in Spanish (preferred)
Responsibilities
- Answers the phone with proper dialect every time a call comes in
- Communicates effectively (hear, listen, speak) with patients, staff and vendors
- Directs calls to proper staff
- Schedules appointments consistent with Provider scheduled, as well as obtains demographic and insurance information.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
