PBX Operator - Communications
About The Position
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive range of services. Shasta Regional Medical Center is one of the nation’s 50 Top Cardiovascular Hospitals recognized by Watson Health and holds an ‘A’ Grade from Leapfrog Group, the nation's premier advocate of transparency in health care. The hospital is Joint Commission Certified for Stroke, Hip/Knee and Diabetes. They are a Five Star recipient for treatment of heart failure, respiratory failure and is named among the top 5% in the nation for patient safety. Shasta Regional Medical Center delivers patient-centered healthcare with compassion, dignity and respect for every patient and their family. For more information, visit www.shastaregional.com. The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Requirements
- High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
- Effective written, verbal communication, and interpersonal skills
- Ability to multi-task, prioritize needs to meet required timelines
- Analytical and problem-solving skills
Nice To Haves
- Previous PBX experience preferred.
- Previous experience in office or receptionist.
- Customer Services experience preferred.
Responsibilities
- answering the switchboard and pages overhead
- greets and directs people to the appropriate departments
- monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes
- Ability to communicate with population served.
Benefits
- Shasta Regional Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.
- Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options.
- Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time.
- The current compensation range for this role is $21.00 to $24.59.
- The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
