PBX Operator

Southern Farm Bureau Life Insurance CompanyJackson, MS
1dOnsite

About The Position

The PBX Operator answers and directs incoming calls to the appropriate person or department. Your responsibilities will include:

Requirements

  • High school diploma or GED
  • Basic PC skills
  • Great oral and interpersonal communication skills
  • The ability to function effectively in the workplace as exhibited through ones integrity, courage to act and communication skills
  • The ability work with others effectively as exhibited through ones respect for people and commitment to teamwork
  • The ability to meet organizational goals and customer expectations as exhibited through ones accountability for results, commitment to service and initiative
  • The ability to perform the essential functions of the job as exhibited through ones growth in job knowledge and professional development

Responsibilities

  • Answers all incoming calls through the switchboard.
  • Notifies employees of emergencies.
  • Notifies security and/or maintenance in case of emergencies.

Benefits

  • Health Insurance: Comprehensive coverage for employees and their families. Access to an onsite clinic, preventive care, and prescription drugs. Mental health coverage and an Employee Assistance Program.
  • Active Lifestyle Rewards Program: Incentives for maintaining an active lifestyle. Rewards for participating in fitness challenges and wellness activities.
  • Weight Management Programs: Customized weight management plans. Support for achieving and maintaining a healthy weight.
  • Employee Engagement: Opportunities to connect with colleagues. Fun teambuilding activities.
  • Annual events for employees and their families Company Picnic, Thanksgiving lunch, Christmas Reception. Family Fun Night
  • Onsite Cafe: Convenient access to nutritious meals. Promoting healthy eating habits.
  • Learning & Development: Continuous learning opportunities. Tuition reimbursement for further education.
  • Mentorship Programs: Pairing employees with mentors. Professional growth and guidance.
  • Promotional Opportunities: Advancement within the company. Career growth prospects.
  • Life Insurance and Company-Funded Pension: Financial security for employees and beneficiaries. Retirement planning.
  • Volunteer Days: Paid time off for volunteering. Contributing to the community.
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