PBX Operator PRN
About The Position
Responsible for operating the communication area of the hospital. This role routes incoming calls, assists with long-distance calls for patients and doctors, and may handle all overhead paging. This position also ensures that all emergency codes and alarms, such as fire, trouble, medical gas, emergency weather, pharmacy, and generator alarms, are managed according to established hospital policies and procedures. Additionally, this position supports the hospital's communication needs by maintaining a high level of service and diligently performing assigned tasks.
Requirements
- High School Grad or Equivalent [Required]
- 1 Year of experience in switchboard operations [Required]
Responsibilities
- Contacts key personnel after hours as needed.
- Maintains an operational call log of all activities, requests, and issues.
- Cultivates accurate knowledge of hospital disaster codes and announces them efficiently according to procedure.
- Projects a positive and helpful demeanor while working with patients, visitors, physicians, and staff.
- Communicates effectively with patients, families, and healthcare team members.
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What This Job Offers
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
