PBX Operator - Per Diem - Rancho Bernardo Clinic

Scripps Health • San Diego, SC

1d • Onsite

About The Position

This is a casual position for day s hift located at Scripps Clinic in Rancho Bernardo. This position will be for 2 days a week "varied" but Thursday & Friday mostly. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker’s Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. The PBX Operator answers calls and routine inquiries, routing to intended destination. Appropriately responds to and documents emergency situations, per policy and guidelines. Acts as a part of a team, including training new employees. Pages physicians, security or employees as appropriate via radio, pagers, computer, or over-head PA system. Follows all documentation procedures. Completes additional task such as sorting and mailing messages during downtime, delivering messages to physician offices and completing and distributing daily sheets.

Requirements

• Strong customer service skills
• Computer skills
• Ability to work in fast pace environment using repetitive hand motion with the ability to multi-task

Nice To Haves

• Health care experience
• Call Center/PBX experience

Responsibilities

• Answers calls and routine inquiries, routing to intended destination.
• Appropriately responds to and documents emergency situations, per policy and guidelines.
• Acts as a part of a team, including training new employees.
• Pages physicians, security or employees as appropriate via radio, pagers, computer, or over-head PA system.
• Follows all documentation procedures.
• Completes additional task such as sorting and mailing messages during downtime, delivering messages to physician offices and completing and distributing daily sheets.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees