PBX/Communications Operator I
About The Position
Receives incoming calls to the main switchboard/Private Branch Exchange (PBX), routes them to the appropriate department or person, and takes messages as needed. Manages basic questions about the business, including hours of operation, directions and phone numbers for individuals and departments. Gains confidence and cooperation from the physicians, staff, and other healthcare providers through competent job performance, attentive monitoring and care, and effective communication. Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care.
Requirements
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- HS Diploma or equivalent education/experience
Responsibilities
- Receives incoming calls to the main switchboard/Private Branch Exchange (PBX)
- Routes calls to the appropriate department or person
- Takes messages as needed
- Manages basic questions about the business, including hours of operation, directions and phone numbers for individuals and departments
- Gains confidence and cooperation from the physicians, staff, and other healthcare providers through competent job performance, attentive monitoring and care, and effective communication
- Adheres to all local/state/federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
