Inspire health. Serve with compassion. Be the difference. Job Summary Verifies insurance coverage/benefits and current patient responsibility utilizing online eligibility, websites or telephone inquiry to the insurance administrator and/or third-party payor and ensures insurance is listed accurately and completely. Initiates, obtains, and documents pre-certification/prior authorizations as required according to Departmental Guidelines. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Verifies insurance coverage/benefits utilizing online eligibility, websites or by telephone inquiry to the insurance administrator and/or third-party payor. Information obtained through insurance verification must always be documented accurately and completely in the EPIC patient billing system. Ensures insurance priorities are correct based on third-party requirements/COB. Identifies current patient responsibility using insurance eligibility and benefit responses. Documents patient responsibility as required according to Departmental Guidelines to help ensure correct patient payments are collected at time of service. Initiates, obtains, and documents pre-certifications /prior authorizations as required according to Departmental Guidelines. Communicates new insurance system issues to appropriate personnel to be reviewed/corrected. Manually corrects/updates current identified insurance issues according to departmental guidelines until correction can be implemented. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees