Payroll, Time & Benefits Analyst

Roche

About The Position

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Opportunity The Payroll, Time & Benefits Analyst administers the company's benefits program in regard to plan options, policy features, enrollment and other requirements. In this role, you will serve as liaison to employees and with third party payroll/time/benefits vendors to ensure payroll/time/benefits processing accurately reflects company specific policies.

Requirements

Associate degree in business administration or a related field
2+ years of experience in US payroll
Broad knowledge of HR Services, including affiliate policies and programs
Knowledge of state payroll regulations and tax laws to maintain compliance requirements
Excellent problem-solving and analytical skills to resolve a variety of routine, complex issues
Strong stakeholder management, communication, and change management skills
Strong customer service and interpersonal skills
Experience in a shared service center, preferably in an HR services environment
Proven track record of being able to deliver in a matrix organization
Ability to work independently in a fast-paced environment and to handle multiple, competing priorities
Ability to identify, drive and/or participate in implementing process improvement activities
Advanced Excel skills (pivot table, v-lookup, etc.)
U.S. Workday payroll system experience (highly preferred)
Certified Payroll Professional (CPP) preferred
Experience with ServiceNow case management system preferred

Responsibilities

Provides support and expertise in the execution of processing for Payroll Tax administration.
Interface with employees, stakeholders, leadership, and Centers of Excellence, providing information and analysis, ensuring a high customer service level.
Proactively identifies and troubleshoots complex issues to determine root causes and solutions for resolution.
Analyze data and identify trends in general business conditions and other related areas.
Analyzes end-user feedback to promote continuous improvements and translates the business's needs into appropriate process design solutions.
Develops useful training material and trains the user community on new functionalities, processes, and guidelines aligned with BPO.
Manage data, system, and process for their area of expertise to ensure its integrity and ability to provide accurate and timely delivery of information and/or transactions.
Performs transactions and processes requiring evaluation and interpretation based on accounting and tax expertise.
Provide appropriate answers, expert advice, and/or actions for routine and complex issues regarding a wide variety of accounting and tax-related topics.
Conducts audits to ensure a high level of data integrity and compliance.
Researches issues within the area of specialization; reviews and analyzes trends and issues, and implements process improvements.