Payroll Technology and Analytics Director

Morgan Stanley•Alpharetta, GA

About The Position

Understanding how to operate within a Human Capital technology-focused operations framework to deliver services to the broader NA Payroll organization and business stakeholders - both internally and externally such as 3rd party service providers. Knowledge of key aspects to safeguard operational continuity and ensure resilience of all systems within an HR/Payroll technology environment. ` Having served as an individual contributor to have delivered robust data analytics deliverables as well as driving insights from a continuous improvement perspective. The candidate must leverage their exceptional organizational skills to manage assignments, contribute continually to analyze and assess the Operations team's ability to process payroll efficiently. Must be sincerely passionate about Customer Service to our stakeholders and utilize critical and analytical thinking skills to resolve issues and be comfortable in situations where details may be limited and/or ambiguous - realizing how the pieces of the payroll puzzle fit. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Requirements

Data Analytics: advanced proficiency with Excel (e.g., PowerQuery/Pivot)
Bachelor's degree

Nice To Haves

advanced degree in lieu of experience

Responsibilities

Monitor system-based processes/activities to prevent delays during the payroll processing lifecycle to include but not limited to troubleshooting issues with mission-critical integrations (e.g., HR master data).
Triage and identify, remediate, and continuously monitor incidents/cases to quickly assess incidents that may require interaction with the Firm's HR Information Technology group, internal stakeholders (e.g., Benefits, Compensation), and external data suppliers for remediation.
Participate during QA on appropriate initiatives/implementations - as assigned by the Technology/Analytics leader; will also be responsible for the development and maintenance of the QA approach and plan deliverables.
Take ownership to maintain the catalog of relevant integrations to consistently update and/or draft functional specification deliverables, as required, and keep current.
Serve as the continuous improvement advocate of system-based processes utilizing knowledge of process modeling concepts to discern points of efficiency and present recommendations/alternatives to optimize with technology.
Will serve as the project manager to navigate teams through the initiative lifecycle along with engaging stakeholders and Payroll Leadership to deliver progress updates.
Build relationships and partner with the broader NA Payroll organization to realize strategic initiatives to deliver impactful business outcomes.

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