Payroll Tax Supervisor

Staples • Framingham, MA

2d

About The Position

Staples is business to business. You’re what binds us together. Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We’re a compassionate, hardworking and dedicated team that knows our work makes an impact on our company every day. What you will be doing: As Supervisor, Payroll Tax SSC, you will lead and support payroll tax and payroll production associates by providing onboarding, training, coaching, and performance management. You’ll monitor workloads, assign priorities, and recommend redistribution of responsibilities to meet operational deadlines and service levels. Your role directly impacts financial accuracy, regulatory compliance, associate trust, and risk mitigation—helping protect the company from penalties, audit findings, and reputational risk. By ensuring compliance and operational excellence, you’ll foster a culture of accountability, collaboration, and continuous improvement, supporting business continuity and scalable growth. You’ll also deliver reliable payroll tax data to leadership and business partners, improve system controls, and enhance vendor effectiveness. What You Bring to the Table: You demonstrate strong attention to detail and a commitment to accuracy, with an analytical and problem-solving mindset. You’re skilled at managing competing priorities in a high-volume environment and possess effective coaching and people leadership skills. Your clear, professional communication, sound judgment, risk awareness, and collaborative approach with internal and external partners make you an ideal fit for this role.

Requirements

• 6+ years of progressive payroll and payroll tax experience in a multi-state environment
• 2+ s upervisory or lead experience supporting payroll or payroll tax functions
• Demonstrated experience with ADP payroll tax services
• Proficiency with Oracle HCM or similar enterprise payroll systems
• Experience supporting audits (SOX, internal, or external)
• strong attention to detail and a commitment to accuracy, with an analytical and problem-solving mindset
• skilled at managing competing priorities in a high-volume environment
• effective coaching and people leadership skills
• clear, professional communication
• sound judgment
• risk awareness
• collaborative approach with internal and external partners

Nice To Haves

• Experience supporting payroll tax operations for organizations with 25,000+ U.S. associates
• Working knowledge of federal and state payroll tax regulations and filings (e.g., 940, 941, W-2/W-2c)
• Hands-on experience with Oracle Fusion Cloud HCM
• Prior involvement in payroll system implementations or major upgrades
• Experience supporting expatriate payroll or international tax coordination
• Advanced Excel skills (e.g., data analysis, reconciliations, audit support)
• Experience partnering with Compensation or Executive Payroll reporting

Responsibilities

• lead and support payroll tax and payroll production associates by providing onboarding, training, coaching, and performance management
• monitor workloads, assign priorities, and recommend redistribution of responsibilities to meet operational deadlines and service levels
• deliver reliable payroll tax data to leadership and business partners
• improve system controls
• enhance vendor effectiveness

Benefits

• Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected
• The salary range represents the expected compensation for this role at the time of posting.
• The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.
• In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
• Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed