Payroll Tax Supervisor

Staples Inc. • Framingham, MA

1d

About The Position

As Supervisor, Payroll Tax SSC, you will lead and support payroll tax and
payroll production associates by providing onboarding, training, coaching, and
performance management. You’ll monitor workloads, assign priorities, and
recommend redistribution of responsibilities to meet operational deadlines and
service levels. Your role directly impacts financial accuracy, regulatory
compliance, associate trust, and risk mitigation—helping protect the company
from penalties, audit findings, and reputational risk. By ensuring compliance
and operational excellence, you’ll foster a culture of accountability,
collaboration, and continuous improvement, supporting business continuity and
scalable growth. You’ll also deliver reliable payroll tax data to leadership and
business partners, improve system controls, and enhance vendor effectiveness.

You demonstrate strong attention to detail and a commitment to accuracy, with an
analytical and problem-solving mindset. You’re skilled at managing competing
priorities in a high-volume environment and possess effective coaching and
people leadership skills. Your clear, professional communication, sound
judgment, risk awareness, and collaborative approach with internal and external
partners make you an ideal fit for this role.

Requirements

• 6+ years of progressive payroll and payroll tax experience in a multi-state environment
• 2+ supervisory or lead experience supporting payroll or payroll tax functions
• Demonstrated experience with ADP payroll tax services
• Proficiency with Oracle HCM or similar enterprise payroll systems
• Experience supporting audits (SOX, internal, or external)

Nice To Haves

• Experience supporting payroll tax operations for organizations with 25,000+ U.S. associates
• Working knowledge of federal and state payroll tax regulations and filings (e.g., 940, 941, W-2/W-2c)
• Hands-on experience with Oracle Fusion Cloud HCM
• Prior involvement in payroll system implementations or major upgrades
• Experience supporting expatriate payroll or international tax coordination
• Advanced Excel skills (e.g., data analysis, reconciliations, audit support)
• Experience partnering with Compensation or Executive Payroll reporting

Responsibilities

• Lead and support payroll tax and payroll production associates by providing onboarding, training, coaching, and performance management.
• Monitor workloads, assign priorities, and recommend redistribution of responsibilities to meet operational deadlines and service levels.
• Ensure compliance and operational excellence.
• Foster a culture of accountability, collaboration, and continuous improvement, supporting business continuity and scalable growth.
• Deliver reliable payroll tax data to leadership and business partners.
• Improve system controls.
• Enhance vendor effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees