Payroll Tax Specialist

TriNet • Atlanta, GA

2d

About The Position

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. A Brief Overview The Payroll Tax Specialist is responsible for providing timely and accurate support of multi-state payroll tax related activities.

Requirements

• General education, vocational training and/or on-the-job training required
• Typically 4 or more years Payroll tax experience required
• Strong attention to detail and ability to produce accurate, quality work product (Intermediate proficiency)
• Excellent interpersonal and communication skills (Intermediate proficiency)
• Strong analytical, organizational and problem-solving skills (Intermediate proficiency)
• Proficient in Microsoft Office Suite (Intermediate proficiency)
• Proficient understanding of US payroll tax including federal, state, and local laws and regulations (Intermediate proficiency)
• Ability to maintain high level of confidentiality (Intermediate proficiency)
• High commitment to professional ethical standards and a diverse workplace (Intermediate proficiency)
• Ability to follow established procedures in a timely manner (Intermediate proficiency)

Nice To Haves

• Certified Payroll Professional (CPP)-APA preferred
• Fundamental Payroll Certificate preferred

Responsibilities

• Partners with internal colleagues / clients / customers to resolve case creation/closure and Service Orders Case inquiries and follow up, email support and phone queue support
• Resolves moderate complexity, high volume tasks related to workflow, as assigned
• Communicates internally with colleagues and externally via client cases, email and telephone as primary customer support for Payroll Tax Compliance, Reporting, and W2 support
• Works proficiently in Salesforce to document customer inquiries and resolution
• Processes various data related tasks withing the Payroll Tax organization such as payments, reports, check requests, registrations, and filings.
• Escalates identified customer concerns or tax changes to leadership
• Helps support newer Specialists as a SME.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees