Payroll Support Analyst – Oracle HCM & ADP

DTCC • Tampa, FL

5d • Hybrid

About The Position

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact You Will Have in This Role The HR Technology & Operations (HRTO) team recently transitioned from HR into the IT organization, while continuing its core mission of translating HR strategy into stable, compliant, scalable, and user ‑ friendly technology and operations. In this role, you will play a critical part in ensuring accurate, timely, and compliant payroll operations by providing functional and technical support across Oracle HCM and ADP payroll platforms. You’ll support global payroll processes, help stabilize new implementations, and partner closely with HR, Finance, and external vendors to resolve payroll issues efficiently—directly contributing to a positive employee experience and strong operational outcomes across the organization.

Requirements

• Bachelor’s or master’s degree in computer science, Engineering, or a related discipline, or equivalent professional experience.
• 4-5 years of relevant experience
• 2–3 years of experience supporting payroll operations.
• Hands ‑ on experience with Oracle HCM (Payroll, Time & Labor, or related modules).
• Experience supporting ADP payroll applications, with Workforce Manager (WFM) experience strongly preferred.
• Strong Excel skills, including manual data validation and reconciliation (e.g., VLOOKUPs).
• Experience working with international payroll and global teams.
• Strong communication skills and comfort working across cultures and time zones.
• Ability to ramp up quickly and contribute with minimal training in a fast ‑ moving environment.

Nice To Haves

• Exposure to ADP Celergo, especially for international payroll.
• Oracle HCM Cloud certification (preferred but not required).
• Experience supporting payroll implementations or post ‑ go ‑ live stabilization efforts.

Responsibilities

• Support the implementation and post go ‑ live stabilization of ADP Workforce Manager (WFM) and ADP Celergo .
• Provide day ‑ to ‑ day functional support for Oracle Fusion HCM, including Time & Labor and Payroll modules.
• Perform monthly payroll comparison audits, validating time and payroll data between Oracle and ADP using Excel.
• Investigate discrepancies, follow up with stakeholders, and ensure payroll accuracy and compliance.
• Troubleshoot payroll and system issues, responding to inquiries from internal users and business partners.
• Collaborate with HR, Finance, and external vendors (Oracle and ADP) to resolve issues and support payroll cycles.
• Support Oracle HCM quarterly updates, including testing and issue resolution.
• Continuously learn new functionality and support enhancements, including AI tools or custom solutions that improve business operations.

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees