Payroll Supervisor

OPENLANE

About The Position

At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We're seeking a highly experienced and meticulous Payroll Supervisor to lead OPENLANE’s payroll operations across both the United States and Canada. You will be the payroll expert overseeing the administration and system management for the company's payroll program. You'll join the HR team as a trusted advisor and expert on federal, state, provincial, and local payroll compliance, ensuring flawless execution across all business units in both countries. In this vital role, you'll be instrumental in: Spearheading all aspects of payroll tax compliance and management for U.S. and Canadian payroll. Developing and mentoring your department team. Working with internal departments such as finance, legal and HR. If you thrive on complexity and multi-jurisdictional compliance, and have a knack for leading teams, this is your opportunity to shine. The ideal candidate will bring a minimum of five (5) years of payroll administration experience with a multi-state/multi-national, in-house system, including at least two (2) years in a people leader role. You Are: A Strategic Leader: You don't just manage tasks; you inspire performance. You set a powerful personal example, foster positive employee morale, and use sound leadership principles to promote teamwork. The Compliance Guardian: You are the foremost expert in ensuring we follow all company policies, as well as U.S. federal, state, and Canadian provincial laws, acting as the go-to specialist for Wage and Hour compliance. Customer-Centric: You believe that internal and external customers deserve the best experience, ensuring they receive prompt, efficient, and courteous attention in all interactions. A Clear Communicator: You proactively maintain a smooth, professional flow of information across the Company and ensure complex employee relations issues are handled and escalated effectively. A Payroll System Expert: You're the central point of contact for our HRIS and timekeeping system providers, actively monitoring technology's impact on payroll and identifying opportunities as needed.

Requirements

5+ Years of experience in U.S. and Canada in-house payroll administration.
Bachelor's degree in Accounting or a related field.
2+ Years of management experience.
Demonstrated experience with U.S. multi-state and Canadian provincial tax compliance and complex payroll tax functions.
Leadership Acumen: Proven ability to manage employee relations, conduct performance management, and handle sensitive disciplinary actions consistently.
Workday payroll and tax experience.

Nice To Haves

CPP (Certified Payroll Professional) or PCP (Payroll Compliance Practitioner) certification is highly preferred.

Responsibilities

Execute Flawlessly: Oversee and administer the company's end-to-end payroll program, monitoring processing for all locations in the U.S. and Canada, including accruals (vacation, sick days) timekeeping systems and taxable fringe benefits.
Drive Tax Authority: Function as the payroll tax compliance specialist, managing complex, multi-state/provincial payroll tax functions.
Partner Strategically: Collaborate with the HRIS team on set up, acquisitions, and making critical system changes to tax codes, bank accounts, and earning/deduction data. Also working with legal, tax and finance on audits and new legislation.
Build the Future: Promote, develop, and train all employees within the team, assist in recruiting efforts, and control regular and overtime payroll within established budgets.
Analyze & Optimize: Create valuable metrics for labor analysis and cost comparison and conduct payroll audits as required.

Benefits

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement