Payroll Supervisor

The Container Store Inc.•Coppell, TX

About The Position

The Payroll Supervisor leads daily payroll operations to ensure all employees are paid accurately, timely, and in full compliance with federal, state, and local regulations. This role oversees payroll processing activities, provides guidance to payroll team members, supports cross‑functional partners, and drives continuous improvement of payroll procedures and systems. The Payroll Supervisor is expected to demonstrate strong leadership, advanced payroll expertise, sound judgment, and excellent communication skills. This is a full‑time, salaried, exempt position. Position Reports To Payroll Director What We Stand ForEstablished in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Requirements

College degree preferred.
5–7 years of payroll experience, including multi-state payroll; prior supervisory or lead experience strongly preferred.
Advanced knowledge of payroll practices, wage & hour laws, and regulatory requirements.
Experience with UKG/UltiPro highly preferred.
Experience with Business Intelligence report writing tools preferred.
Strong proficiency in Microsoft Excel and Word.
Demonstrated ability to analyze and resolve complex payroll issues.
Strong organizational skills with ability to manage multiple priorities and deadlines.
Excellent written and verbal communication skills with ability to interact effectively at all levels.
Ability to exercise sound judgment and make strategic decisions aligned with company goals.
High attention to detail while working in a fast-paced environment.
Must be based in the Dallas/Fort Worth area.
Ability to maintain confidentiality and work in a constant state of alertness in a safe manner.
Demonstrates flexibility, positive attitude, and commitment to continuous learning.
Ability to exemplify The Container Store brand values: matchless, fun, authentic, team-focused, and life‑changing.

Responsibilities

Supervises daily workflow of payroll team members, providing coaching, direction, and support.
Ensures payroll workloads are balanced and deadlines for weekly and bi‑weekly payroll cycles are consistently met.
Serves as primary escalation point for complex payroll issues and employee concerns.
Trains and mentors new payroll team members; promotes knowledge sharing and skill development across the team.
Oversees processing of weekly and bi‑weekly payrolls for approximately 4,000 employees, ensuring accuracy, timeliness, and adherence to internal controls.
Reviews and approves payroll batches, adjustments, deductions, garnishments, and off‑cycle payments.
Ensures compliance with wage and hour laws, tax regulations, and company policies.
Monitors and validates multi‑state payroll tax withholdings and payments.
Oversees setup and audit of employee deductions and earnings.
Supports administration and optimization of the payroll system (UKG/UltiPro preferred).
Reviews and improves payroll processes to increase efficiency, accuracy, and service quality.
Collaborates with HR, Benefits, and Finance to ensure data integrity across systems.
Works with BI/reporting tools to generate, audit, and analyze payroll data.
Provides guidance and support to managers on payroll policies, procedures, and system functionality.
Communicates effectively with employees regarding payroll questions, corrections, and escalated concerns.
Ensures excellent service delivery and timely resolution of issues.
Oversees and supports administration of:
Garnishments, liens, and child support orders
Qualified Transportation Benefits
401(k) Plan payroll processes
Leaves of Absence payroll components
Short-Term and Long-Term Disability payments
Ensures proper documentation, filing, and record retention for payroll.
Maintains confidentiality of all sensitive payroll and company information.
Performs additional duties and special projects as assigned.

Benefits

Rewarding pay to recognize the value you bring to the team.
Competitive health, dental, and vision plans to keep you and your loved ones well.
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.
Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.
But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.