Payroll Specialist III

Dayforce

6d

About The Position

Provide quality and efficient Payroll, Benefits, and HR administration to Dayforce customers.

Requirements

• 3 years of payroll processing experience in a high-volume payroll operation with end-to-end payroll experience
• Significant experience in the area of payroll and a strong working knowledge of benefits, workforce management and tax
• An ability to interface with clients and to use critical thinking skills to resolve complex problems
• Experience in the payroll outsourcing or consulting industry
• Requires a clear understanding of payroll, benefits and taxation and an understanding of applicable legislative requirements
• An ability to resolve client’s issues and provide superior customer service to internal and external partners
• Must have excellent verbal and written communication skills with the ability to communicate clearly, technically and effectively with customers and internal partners
• Good analytical, organizational, and problem-solving skills
• Proficiency in Microsoft Word, intermediate Excel, and PowerPoint

Nice To Haves

• Dayforce product knowledge
• Experience working in a case management system
• Associates Degree

Responsibilities

• Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
• Work with cross-functional internal partners to resolve client payroll matters and employee inquiries
• Provide Payroll support services to clients according to Dayforce contract, legislative requirements and business needs
• Performs frequent audits to ensure accuracy of payroll tax setup and compliance with tax agency requirements.
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
• Create necessary reporting and data extracts
• Provide HR/Payroll support services to clients according to Dayforce contract, government compliance and business needs
• Create, update and review standard operating procedures and performs quarterly document reviews
• Manage client and consumer related tasks within the OneCRM case management system ensuring all documentation is complete, accurate, and timely
• Perform quarter and year-end payroll tax audits Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements
• Establish and maintain a deep understanding of customer’s requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.
• Create, update and review standard operating procedures and performs quarterly document reviews
• Have an “I own it” attitude about deliverables and projects from start to finish
• Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely
• Proactively manage quarter, and year-end payroll auditing and processing
• Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements

Benefits

• Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
• We encourage individuals to apply based on their passions.
• Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
• With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree