Payroll Operations Supervisor

NOVO • Richmond, VA

21d • Hybrid

About The Position

We are seeking an experienced and detail-oriented Payroll Operations Supervisor to lead payroll functions across multiple business units and states. This role is critical in ensuring accurate, compliant, and timely payroll processing while serving as a trusted partner to both internal teams and external vendors.

Requirements

• 10+ years of payroll management experience in a multi-state, multi-business unit environment, ideally within organizations engaged in mergers and acquisitions.
• Bachelor’s or Associate’s degree in Accounting, Business, HR, or equivalent professional experience.
• Strong knowledge of multi-state payroll/tax laws and hands-on expertise with Workday Payroll and HCM modules.
• Proven leadership, communication, and training skills with a track record of problem-solving in complex environments.
• Exceptional attention to detail and a customer-centric approach in interactions across all organizational levels.

Responsibilities

• Oversee payroll settlement activities for weekly, bi-weekly, and semi-monthly cycles, including final audits prior to payment.
• Ensure compliance with federal, state, and local payroll/tax regulations; provide expert guidance to business unit payroll and accounting teams.
• Act as the primary liaison with the company’s payroll services vendor and manage wage garnishment processes across all business units.
• Train and support HR and payroll staff in the effective use of the company’s HRIS (Workday) for Payroll and HCM and assist with the implementation and configuration of new populations into the platform.
• Monitor and respond to inquiries via the Payroll Help Desk ticketing system, ensuring timely and customer-focused resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees