Payroll Operations Manager

Miter • New York, NY

3d • Hybrid

About The Position

At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.
For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s.
That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.
This idea is resonating. Since we launched in 2021, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started.
About the Team & How We Work:
As a Payroll Operations Manager on Miter’s Launch team, you’ll play a critical role in helping customers get payroll right from day one. Our team is responsible for guiding customers through the onboarding process, and this role focuses specifically on transferring, transforming, and validating year-to-date (YTD) payroll and tax data, a key step to ensuring customers go live successfully.
We work closely with customers, partners, and internal Implementation Managers to navigate complex data challenges. Our work is fast-paced and highly collaborative. Accuracy matters here; mistakes in this process can have downstream tax and compliance impacts.
This is a great role for someone who loves digging into data, thrives on problem-solving, and enjoys working in an environment where learning and adaptability are critical to success.

Requirements

• 2+ years in payroll operations, tax reporting, or a related financial field with a solid understanding of taxes, compliance, and wage laws
• Strong proficiency in Excel and data mapping, including transforming PDFs and spreadsheets into standard templates
• Experience working with sensitive employee data and maintaining strict confidentiality
• Excellent project management skills to handle 20+ concurrent go-lives
• Clear and effective communication with customers and cross-functional teams
• Strong problem-solving and critical-thinking abilities, especially around payroll and tax data
• Highly process-oriented, detail-driven, and comfortable navigating ambiguity

Responsibilities

• Lead YTD (Year-to-Date) data transfers during the customer onboarding process, working directly with customers to collect and validate payroll, tax, and employee data
• Transform data from PDFs, spreadsheets, and other systems into Miter’s required formats
• Collaborate with Launch Managers to ensure timely and error-free go-lives
• Manage 20+ YTD implementations at once while balancing deadlines
• Conduct detailed mapping discussions with customers to confirm data alignment
• Identify missing or incorrect data and proactively communicate corrections
• Partner with broader Launch and Biz Operations team to recommend process improvements and share best practices

Benefits

• Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.
• Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs.
• 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.
• Unlimited PTO: Take the time you need to recharge and be your best self.
• Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.
• Learning & Development: We offer every employee an annual educational allowance to explore external professional development.
• Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.
• Community: Multiple company-wide and team-specific off-sites per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees