Payroll Coordinator

Greystar•Arlington, TX

1d•$26 - $32

About The Position

We are seeking an experienced Payroll Coordinator with 2+ years of payroll experience to join our team. In this role, you will ensure the timely and accurate preparation of payroll in compliance with all local, state, and federal tax laws. The ideal candidate will have experience with Dayforce, Workday, or other related SaaS software platforms, and will be committed to delivering excellent customer service while taking on additional responsibilities to support payroll operations. Strong communication skills and the ability to resolve issues efficiently are key in this role, as you will be interacting with both internal team members and external stakeholders to ensure seamless payroll processing.

Requirements

Experience: A minimum of 2+ years of payroll experience, with proficiency in Dayforce, Workday, or other related SaaS payroll systems.
Customer Service Skills: Strong focus on delivering excellent customer service by promptly addressing and resolving payroll-related concerns for both team members and managers.
Analytical & Problem-Solving Skills: Ability to analyze payroll data, identify discrepancies, and provide timely resolutions. Strong attention to detail and accuracy is essential.
Communication Skills: Excellent interpersonal and communication skills with the ability to explain complex payroll concepts to employees and managers clearly and effectively.
Soft Skills: Ability to work collaboratively within a team, manage multiple priorities, and adapt to evolving processes. Strong organizational skills and the ability to maintain confidentiality.
Knowledge of Regulations: Solid understanding of payroll laws and regulations, including federal, state, and local tax laws, as well as company-specific policies and procedures.
Education: Associate’s degree in Accounting, Finance, Business Administration, or a related field is preferred, or equivalent work experience.

Nice To Haves

Experience with Excel and other data management tools.
Strong problem-solving abilities and a proactive approach to resolving payroll-related issues.
Ability to work effectively in a fast-paced, high-volume environment.

Responsibilities

Payroll Processing: Assist in administering the company’s payroll through a third-party vendor by ensuring accurate and timely submission of work hours by supervisors and team members. Troubleshoot and resolve issues with missing or inaccurate time submittals and ensure timely approval of bonuses, payroll distribution, and maintenance of payroll records.
Compliance & System Management: Ensure that payroll and timekeeping processes comply with all applicable federal and state laws and regulations. Collaborate with third-party vendors and the internal IT department to ensure payroll systems are set up properly, efficiently, and in compliance with company policies and regulatory requirements.
Customer Service & Problem Resolution: Provide exceptional customer service by addressing employee payroll inquiries, concerns, and issues in a timely and professional manner. Research and resolve payroll discrepancies and follow up with employees to communicate solutions and ensure satisfaction.
Training & Support: Train and support managers and team members on payroll processes and platforms. Offer guidance on time-and-attendance systems, conduct training sessions on payroll policies, and provide assistance with special payroll-related issues.
Communication & Liaison: Prepare and distribute documents, letters, and communications related to payroll policies and procedures. Serve as the liaison for questions and concerns regarding payroll, assisting team members with any payroll-related inquiries.
Acquisition Support & Onboarding: Participate in acquisitions and take-overs by assisting with the onboarding process of new employees, including presenting payroll policies and ensuring a smooth transition into the company.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.