Payroll & Collections Supervisor

State of Montana • Helena, MT

10h

About The Position

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!
The Director’s Office provides critical support to the department’s executive team through communications, financial services, legal services, and human resources. The landscape of corrections is constantly evolving, and this team is at the forefront of managing this change on behalf of Montana citizens. Join us today!
The Program Supervisor leads the Payroll Department, overseeing Payroll Technicians and Collections Agents while ensuring operational excellence, fiscal accountability, and regulatory compliance. This position assesses program and client needs, develops and implements policies and procedures, and ensures payroll and collections services meet organizational objectives. The Program Supervisor monitors compliance with applicable laws, regulations, legislative changes, and funding requirements; prepares and manages budgets and grant documents; authorizes expenditures; investigates complaints or suspected violations; and develops reporting metrics and data measurements to evaluate program effectiveness. This role also includes preparing reports, overseeing administrative functions, coordinating committees or stakeholder groups, and planning outreach activities to support program goals.
The Program Supervisor performs full management responsibilities, including hiring, performance management, discipline, work distribution, and employee development for at least two full-time staff members. This position ensures payroll and collections operations are accurate, timely, and compliant, while fostering a culture of accountability, collaboration, and continuous improvement. Working within authorized legislative budgets and funding sources, the Program Supervisor ensures responsible stewardship of public resources and delivers high-quality services that meet the needs of stakeholders and the community.

Requirements

• Bachelor’s degree
• 2 years of directly related experience
• 1 year of supervisory or lead worker experience
• Alternative combinations of education and experience will be considered on a case-by-case basis.

Responsibilities

• Leads the Payroll Department, overseeing Payroll Technicians and Collections Agents
• Ensuring operational excellence, fiscal accountability, and regulatory compliance
• Assesses program and client needs
• Develops and implements policies and procedures
• Ensures payroll and collections services meet organizational objectives
• Monitors compliance with applicable laws, regulations, legislative changes, and funding requirements
• Prepares and manages budgets and grant documents
• Authorizes expenditures
• Investigates complaints or suspected violations
• Develops reporting metrics and data measurements to evaluate program effectiveness
• Prepares reports
• Oversees administrative functions
• Coordinating committees or stakeholder groups
• Planning outreach activities to support program goals
• Performs full management responsibilities, including hiring, performance management, discipline, work distribution, and employee development for at least two full-time staff members
• Ensures payroll and collections operations are accurate, timely, and compliant
• Fostering a culture of accountability, collaboration, and continuous improvement
• Ensures responsible stewardship of public resources
• Delivers high-quality services that meet the needs of stakeholders and the community

Benefits

• Your service is rewarded with competitive compensation and generous State of Montana Benefits.
• State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager