Payroll Billing & AR Compliance Manager

BrightStar Care of Santa Barbara and W. Ventura CountiesSanta Barbara, CA
1d$85,000 - $94,000

About The Position

The Payroll Billing & Accounts Receivable Compliance Manager oversees the integrity, accuracy, and compliance of payroll-driven billing and receivables processes. In a home care setting, this role ensures caregiver hours flow cleanly from payroll into billing; claims meet payer requirements, and collections are timely and audit-ready. The position emphasizes oversight, controls, and continuous improvement rather than day-to-day transaction processing.

Requirements

  • Bachelor’s degree in Accounting, Finance, Healthcare Administration, or related field (or equivalent experience)
  • 5+ years in billing, revenue cycle, or AR; 2+ years in an oversight or leadership role
  • Experience in home care, home health, or healthcare services strongly preferred
  • Deep understanding of Medicaid waiver programs, EVV, authorizations, and payer billing rules
  • Proven experience with AR management, aging, denials, and collections strategies
  • Familiarity with payroll-to-billing reconciliation in time-based services
  • Strong analytical skills; advanced Excel or reporting tools experience
  • Experience with Monday.com

Responsibilities

  • Oversight & Governance - Own policies, controls, and standard operating procedures across payroll billing and AR
  • Monitor end-to-end flow from time capture → payroll → billing → collections
  • Establish KPIs, dashboards, and regular performance reviews
  • Billing Compliance - Ensure claims and invoices meet Medicaid, Medicare (if applicable), VA, and private-pay requirements
  • Validate authorization, eligibility, EVV (Electronic Visit Verification), and rate accuracy prior to billing
  • Maintain audit trails and documentation standards
  • Accounts Receivable Oversight - Oversee aging, collections strategy, and cash application accuracy
  • Identify trends in denials, underpayments, and write-offs; drive corrective actions
  • Set targets for DSO, aging buckets, and recovery rates
  • Payroll-Billing Reconciliation - Ensure field staff hours, pay codes, and rates reconcile to billed units and payer rules
  • Investigate discrepancies between payroll, scheduling/EVV, and billing systems
  • Partner with Payroll and Operations to resolve root causes
  • Manage and process company bills and payments in a timely manner
  • Compliance & Risk Management - Lead internal audits and support external audits
  • Stay current on state/federal home care regulations and payer bulletins
  • Implement controls to prevent fraud, waste, and abuse
  • Systems & Process Improvement - Optimize workflows across scheduling/EVV, payroll, and billing platforms
  • Collaborate with IT and vendors on system enhancements and integrations
  • Drive automation to reduce errors and cycle times using Monday.com
  • Cross-Functional Leadership - Partner with Operations, Clinical, Payroll, and Intake/Authorizations
  • Train teams on documentation, coding, and billing requirements
  • Serve as escalation point for complex payer issues
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