Payroll & Benefits Specialist

Roadrunner Food Bank, Inc.•Albuquerque, NM

1d•$20 - $23•Onsite

About The Position

The Payroll & Benefits Specialist position is responsible for processing weekly payroll and maintaining employee time records, as well as directing the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, accident plan, flexible spending plan, retirement plans, etc.). This position provides excellent customer service.

Requirements

High school diploma or equivalent required
At least 3 years of administrative and clerical experience required
At least 3 years of customer service experience required
At least 1 year of payroll and/or employee benefits experience required
Familiarity with non-profits required
Excellent verbal and written communication skills in English
Excellent interpersonal skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Proficient with Microsoft Office Suite or related software
Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems
Excellent project management skills
Proficient with or the ability to quickly learn payroll software
Proven ability to work effectively in a team environment with associates
Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
Legally authorized to work within the United States
Valid state driver’s license and continuous positive MVRs (Motor Vehicle Reports) are required to drive RRFB company vehicles

Nice To Haves

Associate’s degree in office administration or related field preferred
At least 1 year of food banking experience preferred
At least 2 years of payroll experience and/or employee benefits experience preferred
Bilingual in English/Spanish (written and spoken) preferred

Responsibilities

Enters, maintains, and/or processes information in the payroll system; information may include employees’ hourly rates, salaries, bonuses, or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information
Ensures proper processing of payroll deductions for taxes, benefits, and other deductions
Reconciles payroll to the general ledger and monthly bank statements
Issues, or reissues, physical or replacement checks or direct deposits due to payroll errors or final discharge
Serve as primary contact for plan vendors and third-party administrators
Coordinate transfer of data to external contacts for services, premiums and plan administration
Evaluate and revise internal processes to reduce costs and increase efficiency
Document and maintain administrative procedures for assigned benefits processes
Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees
Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing
Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records
Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans
Allocate group health and dental claims monthly and review quarterly
Audit the accuracy and performance of functions performed by benefits staff
Perform plan audits
Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs
Provide customer service support to internal and external customers
Develop communication tools to enhance understanding of the company's benefits package
Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to in-office and remote employees of RRFB
Maintains confidentiality in all sensitive matters
Abides by the People & Culture department’s “people first” attitude; treats other RRFB staff members as internal customers
Acts as a brand ambassador for Roadrunner Food Bank in all professional settings, both internally and externally
Performs other related duties as assigned