Payroll & Benefits Manager

Media Source LLC•Columbus, OH

About The Position

Join the dynamic and innovative team at Media Source Inc., home to AKJ Education, Junior Library Guild, The Horn Book, Library Journal, and School Library Journal. Our passion for children’s literature shines through all our products & services. We are seeking a talented and experienced Payroll & Benefits Manager to join the Shared Services team. The Payroll & Benefits Manager is responsible for overseeing and administering the organization’s payroll and employee benefits programs, as well as supporting the new hire and onboarding processes. This role ensures payroll is processed accurately and on time, benefits programs are administered effectively, and all related activities comply with company policies and applicable legal and regulatory requirements. The Payroll & Benefits Manager serves as a key resource for employees and leadership by maintaining high standards of accuracy, confidentiality, and compliance. Success in this role requires strong attention to detail, excellent organizational skills, and the ability to manage sensitive information with professionalism and integrity.

Requirements

Bachelor’s degree in Human Resources, Accounting, Business, or equivalent industry.
5 to 7 years of human resource, payroll, and benefit administration.
Must be proficient in payroll processing and HRIS software ADP WorkForceNow. MS Office Suite, strong usage of Excel.
Possess strong organizational skills and attention to detail.
Must be proficient in payroll processing and HRIS software ADP WorkForceNow. MS Office Suite, strong usage of Excel.
Have thorough knowledge of relevant federal, state, and local employment laws and regulations.
Demonstrate strong analytical and problem-solving abilities.
Maintain integrity, professionalism, and strict confidentiality.
Exhibit excellent time management skills with a proven ability to meet deadlines.
Have effective communication and interpersonal skills. Exceptional written and verbal communication skills.
Ability to thrive in a fast-paced, dynamic remote work environment.

Nice To Haves

SHRM, HRCI or equivalent certification is a plus.

Responsibilities

Perform timely and accurate biweekly payroll processing in ADP Work Force Now. Experience with multistate jurisdictions, ADP Time & Attendance. Maintain bi-weekly payroll related audit reports and records.
Manage and process monthly sales commissions calculation and process with payroll on a monthly basis.
Independently resolve a variety of complex payroll problems as they arise and maintain detailed records in ADP Work Force Now.
Create and send new hire offer letters, new hire communications and new employee onboarding processes/checks. Perform criminal background and reference checks. Assist with phone screenings as needed. Process all terminations.
Provide ADP manager / supervisor training and support to employees, supervisors, and new hires.
Provide information and respond to employment verifications.
Process garnishment notices.
Utilize and create ADP reports to ensure system accuracy and provide Ad Hoc reporting as requested by management.
Serve as the first point of contact for employee benefit inquiries and provide guidance on plan options, coverage details, and eligibility. Experience with HRA, FSA, Flexible Spending helpful.
Liaise with insurance carriers, brokers, and vendors to resolve employee concerns and ensure accurate benefit administration.
Process benefit enrollments, changes, and terminations in ADP and with benefit carriers.
Partner with carrier and internal communications to promote benefits education and engagement.
Manage end-of-year tax documents and benefit-related communications.
Manage the annual open enrollment process including planning, communication, system setup, and post-enrollment audits.
Manage COBRA administration, ensuring timely notifications and documentation.
Partner with carriers and internal communications to promote benefits education and engagement.
Assist with 401k enrollments and audits as requested.